Treatment Coordinator

Lightwave Dental Management LLC; Durham, Northern (NC, KY); On-site; USD 42,000 - 54,000; Full time

Job summary

Lightwave Dental Management LLC in Durham, NC seeking a friendly front desk receptionist to educate, consult and present patient treatment plans, and to greet patients.

You will schedule appointments, verify insurance, enter data in dental software, and maintain accurate patient accounts while supporting marketing initiatives to grow new patient numbers. Strong MS Office and dental software knowledge preferred.

Qualifications

• High school diploma or equivalent required.
• A minimum of two years of front office experience preferably in a dental setting.
• Proficiency with Microsoft Office Suite.
• Knowledge of dental software strongly preferred.

Responsibilities

• Educate, consult and present patient treatment plans.
• Schedules and confirms patient appointments.
• Verifies insurance for all clinical appointments.
• Enters information on dental software in patient accounts.
• Ensures and reviews entire patient account for complete and accurate information.
• Collects all monies due for services rendered.
• Develops and maintains doctor/hygiene schedules as necessary.
• Support marketing and promotional activities to increase and stimulate new patient growth.
• Greet and check patients in and out, before and after treatment.
• Educate, consult and present patient treatment plans.

Skills

Front desk experience

Customer service

Education

High school diploma

Tools

Microsoft Office Suite

Dental software

Job description

Responsibilities:

• Educate, consult and present patient treatment plans
• Schedules and confirms patient appointments
• Verifies insurance for all clinical appointments
• Enters information on dental software in patient accounts
• Ensures and reviews entire patient account for complete and accurate information
• Collects all monies due for services rendered
• Develops and maintains doctor/hygiene schedules as necessary
• Support marketing and promotional activities to increase and stimulate new patient growth
• Greet and check patients in and out, before and after treatment
• Educate, consult and present patient treatment plans

Qualifications:

• High school diploma or equivalent required
• A minimum of two years of front office experience preferably in a dental setting
• Proficiency with Microsoft Office Suite
• Knowledge of dental software strongly preferred