Treatment Coordinator

Lightwave Dental Management LLC; Chesapeake (VA); Hybrid; USD 34,000 - 48,000; Full time

Job summary

River Run Dental Spa is seeking an experienced front desk/receptionist to join our Chesapeake, VA team. You will educate and consult with patients on treatment plans, schedule appointments, verify insurance, and manage patient accounts using dental software.

Responsibilities include greeting patients, handling payments, maintaining doctor and hygiene schedules, and supporting marketing efforts to grow new patient volumes. A friendly, professional demeanor is essential for success.

Qualifications

• High school diploma or equivalent required.
• A minimum of two years of front office experience preferably in a dental setting.
• Proficiency with Microsoft Office Suite.
• Knowledge of dental software strongly preferred.

Responsibilities

• Educate, consult and present patient treatment plans
• Schedules and confirms patient appointments
• Verifies insurance for all clinical appointments
• Enters information on dental software in patient accounts
• Ensures and reviews entire patient account for complete and accurate information
• Collects all monies due for services rendered
• Develops and maintains doctor/hygiene schedules as necessary
• Support marketing and promotional activities to increase and stimulate new patient growth
• Greet and check patients in and out, before and after treatment

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Dental software

Job description

River Run Dental - Greenbrier, 560 Kempsville Road, Chesapeake, Virginia, United States of America

Job Description

Posted Wednesday, August 26, 2026 at 4:00 AM

Responsibilities:

• Educate, consult and present patient treatment plans
• Schedules and confirms patient appointments
• Verifies insurance for all clinical appointments
• Enters information on dental software in patient accounts
• Ensures and reviews entire patient account for complete and accurate information
• Collects all monies due for services rendered
• Develops and maintains doctor/hygiene schedules as necessary
• Support marketing and promotional activities to increase and stimulate new patient growth
• Greet and check patients in and out, before and after treatment
• Educate, consult and present patient treatment plans

Qualifications:

• High school diploma or equivalent required
• A minimum of two years of front office experience preferably in a dental setting
• Proficiency with Microsoft Office Suite
• Knowledge of dental software strongly preferred