Treatment Coordinator

West Coast Dental Services; Baldwin Park (CA); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading dental service provider in Southern California is seeking a Patient Ambassador. This role involves promoting patient trust, enhancing experiences, and coordinating with various dental teams. Candidates should have strong communication skills, analytical abilities, and preferably a Bachelor's Degree, contributing to a supportive and growth-oriented work environment.

Benefits

Paid Time Off

Sick Pay

Holiday Pay

Medical coverage

401k plan participation

Qualifications

• Motivated individual interested in advancement.
• Excellent and cheerful demeanor.
• Ability to lead and manage teams.

Responsibilities

• Great interaction with patients to promote trust and optimal experiences.
• Reviewing treatment considerations and presenting financial options.
• Collaborating with front and back-office teams to ensure excellent patient experience.

Skills

Communication

Analytical skills

Interpersonal skills

Education

Bachelor's Degree

Job description

Patient Ambassador (Dental Treatment Coordinator) – Fantastic Career Opportunities

• High-end compensation in the industry—base plus bonuses for strong performance
• Large, diverse patient base of all payor types
• Provide general, specialty and orthodontic services in all offices.
• Established organization committed to quality and patient experience.
• Growth through training, professional development, and mentorship
• Great clinical and administrative teams in every office
• A team approach to providing patients with a great experience.
• Geographic diversity throughout Southern California
• Digital state-of-the art practice management system, instruments , and equipment
  
  

What We Are Looking For In A Patient Ambassador

• An individual passionate about helping others.
• An outgoing, personable individual with a cheerful attitude and demeanor
• An intelligent, sensible, and instinctive individual with excellent communication skills
• An individual who wants to be part of a high-caliber, high-quality team committed to satisfying patients and providing them with a great experience.
• An individual with good analytical skills
• An individual who wants to learn, grow, and advance in their career.
• An individual willing to work full-time.
  
  

Your Qualifications

• Computer skills
• Motivated individual interested in advancement.
• Collaborative, personable individual with an excellent and cheerful demeanor
• Good inter-personal, oral, and written communication skills
• Ability to apply sound judgment in making decisions.
• Ability to lead and manage teams.
• Bachelor’s Degree preferred.
  
  

Responsibilities Include

• Great interaction with patients to promote trust and the optimal patient experience.
• Learning dental terminology, treatment considerations, and administrative matters relating to dental treatment
• Learning how PPO, HMO, and other dental plans work and providing guidance to patients to optimize their benefits.
• Reviewing case treatment considerations and presenting financial options to patients for their d iagnosed treatment
• Proactively addressing patient concerns and providing insight and comfort to patients with regard to their dental treatment
• Collaborating with dentists, hygienists, and front and back-office teams to promote the ultimate patient experience.
• Interacting with Regional Management, Call Center, Marketing, HR, Recruiting, and other departments to ensure excellence in patient experience.
  
  

Support We Provide To Our Offices

• Beautiful, state-of-the-art offices equipped with modern systems, equipment, and supplies.
• Full back-office support by Specialty Managers, Specialty Assistants, Floor Supervisors, RDAs, DAs, X-Ray Techs and Sterilization Clerks
• Excellent, high-caliber instruments
• Reliable , quality supplies from the most reputable, dependable companies
• Regulatory and facility compliance
• Steady flow of patients of all payor types
  
  

Experienced and New Candidates Welcome

If you’re experienced, we’ll welcome you into our family and culture and support you in growing operationally so that you can be the best that you can be and grow to your greatest potential.

If you’re new, we’ll work with you, train you, and coach you with guidance and leadership from highly experienced , capable and excellent Patient Ambassadors, Office Managers, and our Training Department leadership . You’ll also benefit from training programs, regular reviews, one-on-one coaching, and many other resources we have to help you reach your potential.

Who And Where We Are

For more than 30 years, West Coast Dental has served Southern California with a commitment to high quality general and specialty dental and orthodontic care and a great patient experience for every patient.

West Coast Dental, including its affiliate Magicland Children’s Dental, represents a dynamic fast-growing group of over 45 dental offices—in greater Los Angeles, Orange County, the Inland Empire, and Northern San Diego—that offer the full range of general and specialty care, including orthodontics, to patients of all ki n ds—private, PPO , Medi-Cal, and HMO .

We are expanding throughout our markets and expect significant growth and opportunities for all our employees and partners.

Benefits We Offer

• Paid Time Off
• Sick Pay
• Holiday Pay
• Medical coverage
• Supplemental vision coverage
• Comprehensive dental benefit for employees and dependents.
• Voluntary supplemental insurance for life, disability, critical illness, and accident
• 401k plan participation
  
  

INDTC