Dental Treatment Coordinator Front Desk

Diamond Creek Dental; Irvine (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

A dental office in Irvine seeks a Chinese-speaking Dental Treatment Coordinator/front desk staff to assist patients with their financial responsibilities for treatment. The role requires at least 2 years of experience, skills in insurance verification, and excellent communication. The position is full-time, with a competitive hourly rate and potential for overtime.

Qualifications

• Minimum of 2 years experience as a dental treatment coordinator/front desk.
• Proficient in spoken and written English.
• Understanding of PPO dental insurance, coding, and billing.

Responsibilities

• Verify insurance and provide benefit breakdowns.
• Schedule patients and manage check-ins/outs.
• Communicate between patients, insurance, and doctors.

Skills

Insurance verification

Excellent verbal and communication skills

Customer service

Attention to detail

Team support

Reliability

Job description

Chinese-speaking Dental Treatment Coordinator - Front Desk This opening is to help Chinese-speaking customers. The English-speaking position is already filled. Experience Required: • At least 2 years of experience as a dental treatment coordinator. Proficient in spoken and written English. About Us: We are seeking a meticulous individual to join our team as a dental treatment coordinator/front desk staff in our Walnut-based office. The ideal candidate should possess skills in insurance verification, copay calculation, and appointment scheduling. We value reliability, honesty, friendliness, and a willingness to learn in our potential candidates. Our practice exclusively deals with PPO and fee-for-service arrangements. Key Responsibilities: Proficiency in computer usage and email communication is essential, as we operate in a paperless office environment. The role involves educating patients on their financial obligations for treatment, making you a crucial link in their path to recovery. Additional Details: Full-time position with potential for overtime. A minimum of 2 years of experience as a dental treatment coordinator is a must. Working Hours: Monday: 9 am-6 pm Tuesday: 10 am-7 pm Wednesday: 9 am-6 pm Thursday: 9 am-4 pm Friday: 9 am-6 pm Saturday: 8 am-2 pm (alternating closure with Thursdays) Join Us: Become an integral part of our team, aiding patients in understanding and fulfilling their financial responsibilities for treatment. Responsibilities: • Insurance verification and benefit breakdown • Scheduling patients in person or over the phone • Check-in and check-out patients • Communication between the patient, insurance, and the doctors with detailed notes in the chart • Excellent customer service • Team support for the practice • Verifying fees • Insurance tracking • Comfortable with computers and pay attention to detail • You will work alongside other supporting staff, patients love us! Qualifications: • PPO dental insurance verification • Understanding dental coding and billing • Understanding basic dental procedures and terminology • Reliable (with reliable transportation and punctuality) • 2 years of dental treatment coordinator/dental front desk required • Computer skills, able to use websites and emails • Excellent verbal and communication skills • Friendly • Must be able to do overtime when required Compensation: $21 - $24 hourly

• Insurance verification and benefit breakdown • Scheduling patients in person or over the phone • Check-in and check-out patients • Communication between the patient, insurance, and the doctors with detailed notes in the chart • Excellent customer service • Team support for the practice • Verifying fees • Insurance tracking • Comfortable with computers and pay attention to detail • You will work alongside other supporting staff, patients love us!