Treatment Coordinator

Orthodontics, LLC; Atlanta (GA); On-site; USD 21,000 - 34,000; Part time

Job summary

Orthodontics LLC is seeking a Treatment Coordinator (Part-time, Saturdays only) in Atlanta, GA to lead the treatment coordination team and communicate the value of treatment plans and financial commitments to patients in a professional and compassionate manner.

The role includes front desk duties, patient education on exams and treatment options, and presenting financial breakdowns with attention to insurance benefits and office policies. Previous dental/orthodontic experience is preferred.

Qualifications

• Minimum high school education required and must be able to communicate effectively with patients and staff.
• 4+ years of treatment/financial coordinating experience in a healthcare setting.
• 2–3 years of clinical experience in dental or orthopedic practice preferred.
• Bilingual in English and Spanish preferred but not required.

Responsibilities

• Assist with patient check-in, reviewing balances, scheduling, and front office tasks.
• Serve as the point of escalation for team and patients for guidance and issue resolution.
• Educate patients on first exam and present treatment options and financial breakdowns.
• Explain treatment recommendations, benefits, risks and alternatives to plans with patients.
• Review financial breakdowns including insurance benefits and office policies with patients.
• Support front desk operations and backfill during PTO or busy clinic flow.
• Update and maintain patient records and coordinate with Patient Services.

Skills

Bilingual English/Spanish

Education

High School Diploma or GED

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Clinic Part Time Atlanta, GA, US

2 days ago Requisition ID: 1083

JOB TITLE: Treatment Coordinator (Part-time, Saturdays only)

SUMMARY

Oversite of assigned Treatment Coordination team and efforts.Effectively translate, to potential patients, the value of a treatment plan and financial commitment in a professional, private and compassionate manner that results in agreement.

DUTIES AND RESPONSIBILITIES

• Assist with patient check-in, reviewing account balances, scheduling appointments and all other front office tasks.
• Point of escalation for team and patients for guidance in troubleshooting issues and resolutions.
• Conduct initial needs assessment with the patient and educate on first exam.
• Present exam results, treatment recommendations, benefits, risks and alternatives to plan with patient.
• Review the financial breakdown to the patient of the treatment fees, insurance benefits, other financial options, and the office collection policies.
• Serve as the front desk backup when necessary (due to team members’ PTO or busy clinic flow)
• Receive completed contract from patient and schedule treatment appointments.
• Update patient records as necessary.
• Follow-up with Patient Services and patients for receipt of new patient packets, any cancelled appointments, and insurance benefit issues.
• Create and present reports as requested by manager.
• Help maintain the cleanliness of all areas of the office.
• Continuously educate self on new procedures to educate patients successfully during consultations.
• Performs other related duties as assigned by management.

SUPERVISORY RESPONSIBILITIES

• This position has no supervisory responsibilities.

QUALIFICATIONS

• High school diploma or general education degree (GED).
• At least 4 years in treatment /financial coordinating.
• 2-3 years clinical experience in dental or orthopedic practice preferred.
• Bilingual in English and Spanish (preferred but not required)