Treatment Coordinator

Orthodontics, LLC; Duluth (GA); On-site; USD 21,000 - 30,000; Part time

Job summary

Orthodontics LLC is seeking a Treatment Coordinator for Saturdays on a part-time basis in Duluth, GA. The role involves guiding patients through treatment options, presenting financial commitments, and coordinating front-desk tasks with a compassionate, professional approach.

The position requires a high school diploma or GED, 4+ years in treatment/financial coordinating, and 2-3 years clinical experience in dental or orthopedic settings. Bilingual English/Spanish is preferred.

Qualifications

• High school diploma or GED.
• At least 4 years in treatment/financial coordinating.
• 2-3 years clinical experience in dental or orthopedic practice.
• Bilingual in English and Spanish (preferred).

Responsibilities

• Assist with patient check-in and scheduling.
• Point of escalation for team and patients for guidance in troubleshooting issues and resolutions.
• Conduct initial needs assessment with the patient and educate on first exam.
• Present exam results, treatment recommendations, benefits, risks and alternatives to plan with patient.
• Review the financial breakdown to the patient of the treatment fees, insurance benefits, other financial options, and the office collection policies.
• Serve as the front desk backup when necessary (due to team members’ PTO or busy clinic flow).
• Receive completed contract from patient and schedule treatment appointments.
• Update patient records as necessary.
• Follow-up with Patient Services and patients for receipt of new patient packets, any cancelled appointments, and insurance benefit issues.
• Create and present reports as requested by manager.
• Help maintain the cleanliness of all areas of the office.
• Continuously educate self on new procedures to educate patients successfully during consultations.
• Performs other related duties as assigned by management.

Education

High school diploma or GED

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Administrative Part Time Duluth, GA, US

2 days ago Requisition ID: 1082

JOB TITLE: Treatment Coordinator (Part-time, Saturdays only)

SUMMARY: Oversite of assigned Treatment Coordination team and efforts. Effectively translate, to potential patients, the value of a treatment plan and financial commitment in a professional, private and compassionate manner that results in agreement.

DUTIES AND RESPONSIBILITIES:

• Assist with patient check-in, reviewing account balances, scheduling appointments and all other front office tasks.
• Point of escalation for team and patients for guidance in troubleshooting issues and resolutions.
• Conduct initial needs assessment with the patient and educate on first exam.
• Present exam results, treatment recommendations, benefits, risks and alternatives to plan with patient.
• Review the financial breakdown to the patient of the treatment fees, insurance benefits, other financial options, and the office collection policies.
• Serve as the front desk backup when necessary (due to team members’ PTO or busy clinic flow)
• Receive completed contract from patient and schedule treatment appointments.
• Update patient records as necessary.
• Follow-up with Patient Services and patients for receipt of new patient packets, any cancelled appointments, and insurance benefit issues.
• Create and present reports as requested by manager.
• Help maintain the cleanliness of all areas of the office.
• Continuously educate self on new procedures to educate patients successfully during consultations.
• Performs other related duties as assigned by management.

SUPERVISIVE RESPONSIBILITIES:

• This position has no supervisory responsibilities.

QUALIFICATIONS:

• High school diploma or general education degree (GED).
• At least 4 years in treatment /financial coordinating.
• 2-3 years clinical experience in dental or orthopedic practice preferred.
• Bilingual in English and Spanish (preferred but not required)