Part-Time Treatment Coordinator - Patient Financing (Sat)

Orthodontics LLC; Duluth (GA); On-site; USD 21,000 - 30,000; Part time

Job summary

Orthodontics LLC is seeking a Treatment Coordinator for Saturdays on a part-time basis in Duluth, GA. The role involves guiding patients through treatment options, presenting financial commitments, and coordinating front-desk tasks with a compassionate, professional approach.

The position requires a high school diploma or GED, 4+ years in treatment/financial coordinating, and 2-3 years clinical experience in dental or orthopedic settings. Bilingual English/Spanish is preferred.

Qualifications

• High school diploma or GED.
• At least 4 years in treatment/financial coordinating.
• 2-3 years clinical experience in dental or orthopedic practice.
• Bilingual in English and Spanish (preferred).

Responsibilities

• Assist with patient check-in and scheduling.
• Point of escalation for team and patients for guidance in troubleshooting issues and resolutions.
• Conduct initial needs assessment with the patient and educate on first exam.
• Present exam results, treatment recommendations, benefits, risks and alternatives to plan with patient.
• Review the financial breakdown to the patient of the treatment fees, insurance benefits, other financial options, and the office collection policies.
• Serve as the front desk backup when necessary (due to team members’ PTO or busy clinic flow).
• Receive completed contract from patient and schedule treatment appointments.
• Update patient records as necessary.
• Follow-up with Patient Services and patients for receipt of new patient packets, any cancelled appointments, and insurance benefit issues.
• Create and present reports as requested by manager.
• Help maintain the cleanliness of all areas of the office.
• Continuously educate self on new procedures to educate patients successfully during consultations.
• Performs other related duties as assigned by management.

Education

High school diploma or GED

Job description

Orthodontics LLC is seeking a Treatment Coordinator for Saturdays on a part-time basis in Duluth, GA. The role involves guiding patients through treatment options, presenting financial commitments, and coordinating front-desk tasks with a compassionate, professional approach.

The position requires a high school diploma or GED, 4+ years in treatment/financial coordinating, and 2-3 years clinical experience in dental or orthopedic settings. Bilingual English/Spanish is preferred.