Treasury Support Specialist II — Client Solutions & Operations

First Interstate Properties, Ltd.; Billings (MT); On-site; USD 61,492,000 - 92,266,000; Full time

Benefits offered by this job

Generous PTO

Child Care Assistance

Exercise reimbursement

Job summary

First Interstate Bank is seeking a Treasury Support Specialist II to provide technical and operational support for Treasury Management clients, including Online Banking solutions, ACH/Wires, and Positive Pay. You will train customers and coordinate with branch teams to resolve requests.

The role emphasizes customer service excellence, problem solving, and compliance with regulatory requirements, with opportunities to contribute to product improvements and system upgrades.

Qualifications

• Ability to deliver exemplary customer service in a professional environment.
• Strong communication and problem-solving abilities in a team setting.
• Proficient with Microsoft Office and basic financial concepts.

Responsibilities

• Provide technical and operational support to Treasury Management clients.
• Respond promptly to client inquiries regarding Treasury products.
• Assist with special projects, system upgrades, and conversions.
• Collaborate with Treasury personnel and branch teams to resolve questions.
• Ensure compliance with internal policies and regulatory requirements.

Skills

Customer service

Communication skills

Microsoft Office

Teamwork

Problem solving

Financial acumen

Education

High School Diploma or GED

Job description

First Interstate Bank is seeking a Treasury Support Specialist II to provide technical and operational support for Treasury Management clients, including Online Banking solutions, ACH/Wires, and Positive Pay. You will train customers and coordinate with branch teams to resolve requests.

The role emphasizes customer service excellence, problem solving, and compliance with regulatory requirements, with opportunities to contribute to product improvements and system upgrades.