Treasury Support Specialist II – Client Treasury Solutions

First Interstate Bank; Meridian (ID); In loco; USD 30.000 - 44.000; Tempo pieno

Vantaggi offerti da questo lavoro

Paid Time Off and holidays

Child Care Assistance Program

Exercise reimbursement program

Descrizione del lavoro

First Interstate Bank is seeking a Treasury Support Specialist II to provide technical and operational support for Treasury Management clients. You will consult with customers, train users on Treasury services, and collaborate with branch teams to resolve inquiries efficiently.

The role emphasizes strong customer service, problem solving, and proficient use of Treasury tools, with opportunities to contribute to product improvements and process enhancements.

Competenze

• Exemplary customer service in a professional environment.
• Assess customer needs and provide effective solutions.
• Strong computer and technical skills, including proficient with Microsoft Office.
• Excellent written and verbal communication, interpersonal and presentation abilities.
• Collaborate in a team while multitasking in a fast-paced environment.
• Flexible, self-motivated with strong problem-solving abilities.
• Strong financial acumen and sound judgment.
• Understanding of business and financial fundamentals and intermediate accounting.

Mansioni

• Provide technical and operational support for Treasury products and services.
• Follow through on customer support to ensure complete resolution.
• Respond promptly to client inquiries about Treasury products and processing questions.
• Handle internal and external customer service calls and messages across channels.
• Support compliance with internal policies and regulatory requirements.

Conoscenze

Customer service

Problem solving

Microsoft Office

Communication

Teamwork

Financial acumen

Interpersonal skills

Presentation skills

Technical aptitude

Formazione

High school diploma/GED

Strumenti

Microsoft Office

Descrizione del lavoro

First Interstate Bank is seeking a Treasury Support Specialist II to provide technical and operational support for Treasury Management clients. You will consult with customers, train users on Treasury services, and collaborate with branch teams to resolve inquiries efficiently.

The role emphasizes strong customer service, problem solving, and proficient use of Treasury tools, with opportunities to contribute to product improvements and process enhancements.