Treasury Solutions Specialist II

First Interstate Bank; Sioux Falls (SD); Presencial; USD 45.000 - 67.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid Time Off (PTO) plus holidays

Child Care Assistance Program

Exercise reimbursement program

Descripción de la vacante

First Interstate Bank is seeking a Treasury Support Specialist II to provide technical and operational support for Treasury Management clients. The role involves customer consultation and training, handling inquiries about ACH, wires, and related services, and collaborating with Treasury staff to ensure compliant, smooth processing.

The position requires strong customer service, teamwork, and financial acumen, with 1–3 years of relevant experience and a solid grasp of MS Office.

Formación

• High School Diploma or GED required.
• 1-3 years related experience, training, and/or equivalent combination of education and experience.
• Proficiency with Microsoft Office.

Responsabilidades

• Provides technical and operational support to customers and branch personnel for the Bank's Treasury products, including Online Banking, ACH/Wires, Merchant Remote Deposit, Positive Pay, and other Treasury services.
• Follows through on all aspects of customer support related to Treasury Management products to ensure complete and accurate resolution.
• Responds promptly to client inquiries regarding Treasury products, including ACH Origination, Positive Pay, and Remote Deposit processing questions.
• Handles internal and external customer service calls and messages received through various communication channels.
• Cooperates with, participates in, and supports adherence to internal policies, procedures, training, and practices to ensure compliance with all regulatory requirements, especially those specific to assigned duties.
• Supports the development and implementation of new Treasury products, processes, and procedures.

Conocimientos

Customer service

Technical skills

Microsoft Office

Team collaboration

Problem solving

Financial acumen

Written and verbal communication

Multitasking

Educación

High School Diploma or GED

Herramientas

Microsoft Office

Descripción del empleo

First Interstate Bank is seeking a Treasury Support Specialist II to provide technical and operational support for Treasury Management clients. The role involves customer consultation and training, handling inquiries about ACH, wires, and related services, and collaborating with Treasury staff to ensure compliant, smooth processing.

The position requires strong customer service, teamwork, and financial acumen, with 1–3 years of relevant experience and a solid grasp of MS Office.