Treasury Support Specialist II: Client & Treasury Ops

First Interstate Bank; Clive (IA); On-site; USD 61,492,000 - 92,266,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Child Care Assistance Program

Exercise reimbursement program

Community involvement

Job summary

The Treasury Support Specialist II at First Interstate Bank provides technical and operational support for Treasury Management clients, including Online Banking, ACH/Wires, and other services. You will train customers and collaborate with branch teams to address questions and ensure regulatory compliance.

The role emphasizes exceptional customer service, problem solving, and teamwork in a fast-paced environment with opportunities to participate in system upgrades and new product implementations.

Qualifications

• Provide exemplary customer service in a professional environment.
• Assess customer needs and deliver effective solutions.
• Strong computer and technical skills including Microsoft Office.

Responsibilities

• Provide technical and operational support for Treasury products to customers and branch personnel.
• Follow through on all aspects of customer support to ensure complete resolution.
• Respond promptly to client inquiries regarding Treasury products and processing questions.
• Collaborate with Treasury personnel and branch teams to address questions about Treasury products.

Skills

Customer service

Communication

Teamwork

Problem solving

Microsoft Office

Financial acumen

Education

High School Diploma

Tools

Microsoft Office

Job description

The Treasury Support Specialist II at First Interstate Bank provides technical and operational support for Treasury Management clients, including Online Banking, ACH/Wires, and other services. You will train customers and collaborate with branch teams to address questions and ensure regulatory compliance.

The role emphasizes exceptional customer service, problem solving, and teamwork in a fast-paced environment with opportunities to participate in system upgrades and new product implementations.