Treasury Support Specialist II – Client Treasury Expert

First Interstate Bank; Omaha (NE); On-site; USD 61,547,000 - 92,266,000; Full time

Benefits offered by this job

Paid Time Off

Child Care Assistance

Exercise reimbursement

Job summary

First Interstate Bank is seeking a Treasury Support Specialist II to provide technical and operational support for Treasury Management clients, including Online Banking, ACH/Wires, and Positive Pay, while delivering customer training. You will work with branch teams to ensure regulatory compliance, assist with product enhancements and system upgrades, and support a strong customer-service focus.

This role emphasizes teamwork, problem solving, and solid Excel skills.

Qualifications

• High School Diploma or GED required.
• 1-3 years related experience, training, and/or equivalent combination of education and experience required.

Responsibilities

• Provides technical and operational support to customers and branch personnel for the Bank's Treasury products, including Online Banking, ACH/Wires, Merchant Remote Deposit, Positive Pay, and other Treasury services.
• Responds promptly to client inquiries regarding Treasury products, including ACH Origination, Positive Pay, and Remote Deposit processing questions.
• Handles internal and external customer service calls and messages received through various communication channels.

Skills

Customer service

Communication

Microsoft Office

Teamwork

Problem solving

Financial acumen

Education

High School Diploma or GED

Job description

First Interstate Bank is seeking a Treasury Support Specialist II to provide technical and operational support for Treasury Management clients, including Online Banking, ACH/Wires, and Positive Pay, while delivering customer training. You will work with branch teams to ensure regulatory compliance, assist with product enhancements and system upgrades, and support a strong customer-service focus.

This role emphasizes teamwork, problem solving, and solid Excel skills.