Treasury Onboarding & Service Specialist I

Huntington National Bank; Indianapolis (IN); On-site; USD 60,000 - 80,000; Full time

Job summary

Huntington National Bank is seeking a Treasury Management Service Specialist I to support onboarding, maintenance, and day-to-day service for Business Banking and Commercial clients.

This role emphasizes executing standard implementations, supporting client adoption, and resolving routine issues while collaborating with Relationship Managers, Treasury Sales, Operations, and Product teams to deliver accurate service and a positive client experience.

Qualifications

• Experience in banking operations or treasury management onboarding.
• Ability to review treasury management agreements and onboarding forms.
• Strong communication and cross-functional collaboration.
• Knowledge of KYC/AML requirements is a plus.

Responsibilities

• Execute standard treasury onboarding, implementation, and product maintenance for Business Banking and Commercial clients.
• Coordinate onboarding activities including ACH, Positive Pay, and NACHA formats.
• Schedule and deliver client training on treasury platforms and workflows.
• Provide first-level support for core treasury management solutions.
• Triage complex requests to TM Service Specialist II or partners.
• Ensure compliance with policy, procedures, and regulatory requirements.

Job description

Huntington National Bank is seeking a Treasury Management Service Specialist I to support onboarding, maintenance, and day-to-day service for Business Banking and Commercial clients.

This role emphasizes executing standard implementations, supporting client adoption, and resolving routine issues while collaborating with Relationship Managers, Treasury Sales, Operations, and Product teams to deliver accurate service and a positive client experience.