Treasury Management Support Specialist (6‑Month Contract)

Eightelevengroup; Orland Park (IL); Hybride; USD 23 000 - 25 000; Plein temps

Avantages offerts par ce poste

Contract extension possibility

On-site role

Banking industry exposure

Résumé du poste

Eightelevengroup in Illinois is hiring a Business Service Center (BSC) Support Representative for an on-site role. You will assist business clients with Treasury Management products, resolving issues from initial inquiry to final resolution.

The position is 6-month contract with potential extension or conversion, Monday through Friday, 8:00 AM - 5:00 PM CST. Candidates with banking or financial services exposure are encouraged to apply.

Qualifications

• 1+ year of customer service or related experience.
• Strong verbal and written communication skills.
• Comfortable handling inbound calls.
• Proficient with Microsoft Word and Excel.
• Ability to learn banking products and processes.
• Capable of working Mon-Fri 8am-5pm CST.

Responsabilités

• Respond to inbound inquiries from business clients and internal partners.
• Provide support for Treasury Management products and services.
• Research and resolve client questions using internal systems.
• Take ownership from initial contact to resolution.
• Escalate complex issues as needed.
• Document client interactions and resolutions accurately.

Connaissances

Customer service

Communication skills

Microsoft Word

Excel

Phone support

Problem-solving

Formation

Associate's or Bachelor's degree (preferred)

Description du poste

Eightelevengroup in Illinois is hiring a Business Service Center (BSC) Support Representative for an on-site role. You will assist business clients with Treasury Management products, resolving issues from initial inquiry to final resolution.

The position is 6-month contract with potential extension or conversion, Monday through Friday, 8:00 AM - 5:00 PM CST. Candidates with banking or financial services exposure are encouraged to apply.