Treasury Management Support I

Legacyar; Northern (KY); Hybrid; USD 45,000 - 65,000; Full time

Job summary

Legacyar is seeking a Treasury Management Support professional to assist with online banking, ACH, wires, remote deposit, cash sweeps and positive pay. You will develop strong knowledge of treasury products to help internal and external customers with Treasury Management services.

Responsibilities include supporting wire requests, online banking enrollment, ACH services, and providing excellent service while collaborating with Legacyar's Treasury Sales team.

Qualifications

• A high school diploma or GED equivalent.
• 1 year of bank experience.
• Proficient in Microsoft Office.
• Strong interpersonal and written/oral communication.

Responsibilities

• Assist with online banking enrollment, logon issues, and questions.
• Support Treasury Sales by building ACH, Wire, RDC, Cash Sweeps and Positive Pay services.
• Monitor daily ACH files for timely approval.
• Add new ACH or Wire Services for business clients.
• Review Positive Pay files and resolve issues with posted items.
• Provide excellent customer service to internal and external customers.
• All other responsibilities as assigned.

Skills

Attention to detail

Interpersonal skills

Written and verbal communication

Education

Bachelor's degree in accounting, finance, or related areas

Tools

Microsoft Office

Job description

Description

Position Summary:

The Treasury Management Support position is primarily responsible for assisting with online banking, ACH, wires, remote deposit, cash sweeps, and positive pay. This position will need to build a strong knowledge of bank and treasury products to assist internal and external customers with Treasury Management products and service.

Major Duties and Accountabilities:

• Takes part in and embraces the Legacy culture by providing excellent customer service to internal and external customers.
• Assist customers and employees with the completion of wire requests and monitor the activity of the wire system(s)
• Provide support for online banking new enrollment, logon issues or general questions regarding Legacyar.com, mobile banking, bill pay or Zelle.
• Support the Treasury Sales team by custom building ACH, Wire, RDC, Cash Sweeps and Positive Pay services for clients.
• Monitor daily ACH files that may require timely approval.
• Add new ACH or Wire Services for business clients.
• Review incoming Positive Pay files, resolve any issues with posted items and contact customers as needed to answer unresolved statement items.
• All other responsibilities as assigned.

Requirements

Required:

• A high school diploma or GED equivalent.
• 1-year previous bank experience.
• Must demonstrate attention to detail.
• Proficient in Microsoft Office.
• Strong interpersonal skills and ability to communicate clearly both orally and in written form.

Preferred:

• Previous deposit operations experience.
• 3 years previous bank experience.
• Bachelor's degree in accounting, finance, or related areas.