Treasury Management Specialist II — Service & Risk Expert

Huntington Bank; United States; On-site; USD 65,000 - 90,000; Full time

Job summary

Huntington Bank is seeking a Treasury Management Specialist 2 to handle requests affecting account setups, pricing, grouping, and earnings credit rates, while delivering excellent customer service for Treasury Management products.

The role requires understanding NACHA rules, risk controls, and supporting team-driven goals in a fast-paced environment. Office-based with potential flexible arrangements; located in the United States.

Qualifications

• High School diploma or GED required.
• 3+ years direct customer service experience.

Responsibilities

• Perform Quality Check process on completed work.
• Perform research.
• Assist in training of new colleagues on functions.
• Understand business rules surrounding Huntington account types.
• Maintain productivity and accuracy meeting standards.
• Assist in daily workflow coordination.
• Participate in system upgrades and testing.
• Adhere to Bank Policy and Procedures and Regulatory Requirements.
• Handle escalated customer issues and provide solutions.

Skills

Customer service

Research

Leadership

Verbal communication

Written communication

Analytical thinking

Decision making

Education

High School diploma or GED

Job description

Huntington Bank is seeking a Treasury Management Specialist 2 to handle requests affecting account setups, pricing, grouping, and earnings credit rates, while delivering excellent customer service for Treasury Management products.

The role requires understanding NACHA rules, risk controls, and supporting team-driven goals in a fast-paced environment. Office-based with potential flexible arrangements; located in the United States.