Treasury Management Specialist II — Remote Options

Huntington National Bank; Columbus (OH); Hybrid; USD 52,000 - 78,000; Full time

Job summary

The Treasury Management Svcs. Specialist 2 at Huntington National Bank in Columbus, OH handles requests to change account default setup, special pricing, grouping, and earnings credit rate documentation while delivering excellent customer service for Treasury Management products.

Key duties include quality checks, research, training new colleagues, understanding bank rules for various account types, and ensuring strict adherence to policy and regulatory requirements in daily operations.

Qualifications

• High School diploma or GED required.
• 3+ years direct customer service experience.
• Ability to multi-task while performing high risk processes.
• Strong verbal and written communication skills.
• Demonstrated ability to learn multiple processes quickly.

Responsibilities

• Perform Quality Check process on completed work
• Perform research
• Assist in the training of new colleagues on any/all functions special projects as assigned
• Understand business rules surrounding the different Huntington account types
• Perform all department functions consistently meeting or exceeding established level of service and department standards for individual productivity and accuracy
• Assist in daily workflow coordination
• Participate in system upgrades and testing
• Adheres to Bank Policy and Procedures
• Complies with Regulatory Requirements
• Follows effective controls and processes to ensure risks are measured, monitored and controlled.

Skills

Customer service

Multi-tasking

Communication skills

Team support

Research

Education

High School diploma or GED

Job description

The Treasury Management Svcs. Specialist 2 at Huntington National Bank in Columbus, OH handles requests to change account default setup, special pricing, grouping, and earnings credit rate documentation while delivering excellent customer service for Treasury Management products.

Key duties include quality checks, research, training new colleagues, understanding bank rules for various account types, and ensuring strict adherence to policy and regulatory requirements in daily operations.