Treasury Management Specialist - Commercial Banking

U.S. Bank; Gresham (OR); On-site; USD 83,167,000 - 101,521,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) and employer-funded retirement

Paid vacation

Up to 11 paid holidays

Adoption assistance

Sick and Safe Leave

Job summary

U.S. Bank is seeking a Commercial Banking Client Representative to serve as the primary contact for commercial, corporate, and small business clients, delivering treasury management products and services with a focus on accuracy and client satisfaction.

You will investigate issues, partner with internal teams, and support clients across Treasury-related solutions in a fast-paced environment, contributing to exceptional service and relationship building.

Qualifications

• Experience in customer service, call center, banking operations, treasury support, or commercial banking.
• Strong verbal and written communication skills.
• Ability to multitask and manage competing priorities.

Responsibilities

• Serve as a primary service contact for commercial, corporate, and business banking clients.
• Provide support for treasury management products and services.
• Research and resolve client issues while ensuring a positive and professional experience.
• Troubleshoot technical challenges, including online banking, file transmission, and product-related issues.
• Collaborate with internal partners to resolve complex servicing requests.
• Manage multiple client inquiries while maintaining accuracy and attention to detail.
• Learn and apply knowledge of treasury products, processes, and servicing procedures.
• Build strong relationships with clients through proactive communication and effective problem resolution.

Skills

Customer service

Call center

Banking operations

Treasury support

Commercial banking experience

Job description

U.S. Bank is seeking a Commercial Banking Client Representative to serve as the primary contact for commercial, corporate, and small business clients, delivering treasury management products and services with a focus on accuracy and client satisfaction.

You will investigate issues, partner with internal teams, and support clients across Treasury-related solutions in a fast-paced environment, contributing to exceptional service and relationship building.