Treasury Services Client Specialist — Commercial Banking

U.S. Bank; Town of Brookfield (WI); In loco; USD 68.000 - 84.000; Tempo pieno

Vantaggi offerti da questo lavoro

Healthcare (medical, dental, vision)

401(k) retirement plan

Paid vacation

Up to 11 paid holidays

Adoption assistance

Sick leave accruals

Descrizione del lavoro

U.S. Bank is seeking an experienced Commercial Banking Service Specialist to support business banking clients with Treasury Management and commercial banking products.

This role serves as a key operational partner for clients and internal partners while providing exceptional customer service and relationship support. The position focuses on servicing requests, managing accounts, and ensuring regulatory compliance, with collaboration across Relationship Managers.

Competenze

• Prior banking experience.
• Experience supporting business or commercial banking customers.
• Knowledge of treasury management products.
• Strong customer service experience.
• Excellent written and verbal communication skills.
• Ability to manage competing priorities.

Mansioni

• Assist commercial banking customers with servicing requests and account maintenance.
• Support clients with Treasury Management products and services.
• Process and resolve issues involving ACH, wires, Positive Pay, and related banking services.
• Research and resolve client inquiries.
• Build strong partnerships with Relationship Managers and internal partners.
• Deliver exceptional customer service while managing multiple priorities.
• Participate in operational and process improvement initiatives.
• Maintain regulatory and compliance standards.
• Serve as a trusted client resource across commercial banking products.

Conoscenze

Banking experience

Commercial banking

Customer service

Communication skills

Prioritization

Treasury management

Descrizione del lavoro

U.S. Bank is seeking an experienced Commercial Banking Service Specialist to support business banking clients with Treasury Management and commercial banking products.

This role serves as a key operational partner for clients and internal partners while providing exceptional customer service and relationship support. The position focuses on servicing requests, managing accounts, and ensuring regulatory compliance, with collaboration across Relationship Managers.