Treasury & Commercial Banking Services Specialist

U.S. Bank; Gresham (OR); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Health insurance

401(k)

Paid vacation

Parental leave

Disability insurance

Job summary

U.S. Bank is seeking a Commercial Banking Service Specialist to support business clients with treasury management and banking products. This role serves as a key operations partner for clients and internal teams, delivering high-quality service and trusted relationship support.

The role involves servicing requests, handling ACH/wires/Positive Pay, resolving inquiries, and collaborating with Relationship Managers while upholding regulatory standards and driving process improvements.

Qualifications

• Prior banking experience.
• Experience supporting business or commercial banking customers.
• Knowledge of treasury management products.
• Strong customer service experience.
• Ability to manage competing priorities.
• Excellent written and verbal communication skills.

Responsibilities

• Support commercial banking customers with servicing requests and account maintenance.
• Assist clients with Treasury Management products and services.
• Process and resolve issues involving ACH, wires, Positive Pay, and related banking services.
• Research and resolve client inquiries.
• Build strong partnerships with Relationship Managers and internal partners.
• Deliver exceptional customer service while managing multiple priorities.
• Participate in operational and process improvement initiatives.
• Maintain regulatory and compliance standards.

Skills

Banking experience

Commercial banking

Treasury management

Customer service

Prioritization

Communication skills

Job description

U.S. Bank is seeking a Commercial Banking Service Specialist to support business clients with treasury management and banking products. This role serves as a key operations partner for clients and internal teams, delivering high-quality service and trusted relationship support.

The role involves servicing requests, handling ACH/wires/Positive Pay, resolving inquiries, and collaborating with Relationship Managers while upholding regulatory standards and driving process improvements.