Treasury & Commercial Banking Support Specialist

U.S. Bank; Minneapolis (MN); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) and employer-funded retirement

Paid vacation and holidays

Sick leave and parental leave

Adoption assistance

Competitive benefits package

Job summary

U.S. Bank is seeking an experienced Commercial Banking Service Specialist to support business banking clients with treasury management and commercial banking products.

This role serves as a key operational partner for clients and internal partners while providing exceptional customer service and relationship support. You will handle servicing requests, assist with Treasury Management, and coordinate with Relationship Managers to resolve issues and improve processes, all while maintaining

Qualifications

• Prior banking experience.
• Experience supporting business or commercial banking customers.
• Knowledge of treasury management products.
• Strong customer service experience.
• Ability to manage competing priorities.
• Excellent written and verbal communication skills.

Responsibilities

• Support commercial banking customers with servicing requests and account maintenance.
• Assist clients with Treasury Management products and services.
• Process and resolve issues involving ACH, wires, Positive Pay, and related banking services.
• Research and resolve client inquiries.
• Build strong partnerships with Relationship Managers and internal partners.
• Deliver exceptional customer service while managing multiple priorities.
• Participate in operational and process improvement initiatives.
• Maintain regulatory and compliance standards.
• Serve as a trusted client resource across commercial banking products.

Skills

Banking experience

Treasury management knowledge

Customer service

Communication skills

Tools

ACH processing

Wire transfers

Treasury services exposure

Job description

U.S. Bank is seeking an experienced Commercial Banking Service Specialist to support business banking clients with treasury management and commercial banking products.

This role serves as a key operational partner for clients and internal partners while providing exceptional customer service and relationship support. You will handle servicing requests, assist with Treasury Management, and coordinate with Relationship Managers to resolve issues and improve processes, all while maintaining