Treasury Management Ops Associate I - Client Services

Tri Counties Bank; Chico (CA); On-site; USD 28,000 - 33,000; Full time

Job summary

Tri Counties Bank in Chico, CA is seeking a Treasury Management Operations Specialist I to support online banking platforms and treasury products. You will train customers, onboard clients, and assist branch employees while upholding regulatory standards.

The position requires a high school diploma (degree preferred) and 0–2 years in banking. On-site, full-time role with competitive benefits and pay range.

Qualifications

• High school diploma or GED required; undergraduate degree preferred.
• 0–2 years of relevant banking/financial services experience (preferred).
• Ability to learn new computer skills and navigate multiple systems.
• Knowledge of online banking platforms and treasury services.
• On-site, full-time role based in Chico, CA.

Responsibilities

• Process, review and track input of business customer online banking agreements.
• Provide excellent customer service to Treasury and Business Express clients; assist branch staff.
• Follow operating procedures for all business online banking products.
• Guide customers on RDC, ACH, and Wire processing; ensure accuracy and compliance.
• Identify and resolve client issues; liaise between client, sales, vendors, and Relationship Managers.

Skills

Customer service

Communication

Teamwork

Training

Onboarding

Education

High school diploma or GED

Tools

MS Office Suite

Job description

Tri Counties Bank in Chico, CA is seeking a Treasury Management Operations Specialist I to support online banking platforms and treasury products. You will train customers, onboard clients, and assist branch employees while upholding regulatory standards.

The position requires a high school diploma (degree preferred) and 0–2 years in banking. On-site, full-time role with competitive benefits and pay range.