Treasury Management Banker - Client Services Lead

U.S. Bank; Minneapolis (MN); On-site; USD 37,000 - 45,000; Full time

Benefits offered by this job

Healthcare

Life insurance

Disability leave

Retirement plan

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank is seeking a role that serves as the primary daily contact between commercial banking customers and the bank. You will maintain and grow client relationships by delivering comprehensive support, proactively identifying issues, and recommending suitable products and services to meet client needs.

You will develop knowledge of assigned areas through regular client interaction and adherence to standard procedures, ensuring high levels of satisfaction and compliance.

Qualifications

• Associate's degree or equivalent work experience.
• Three to five years of experience in financial services.
• Excellent verbal, written, and interpersonal communication skills.
• Outstanding customer service and problem resolution skills.
• Proficient computer skills, especially Microsoft Office applications.
• Experience with department-specific systems.
• Advanced knowledge of departmental and bank products and services.

Responsibilities

• Functions as the primary daily contact between commercial banking customers and U.S. Bank.
• Maintains and expands the relationship with customers by providing overall customer support services.
• Works proactively to identify potential problems, compliance issues, and to maximize client satisfaction and encourage expansion of the relationship.
• Identifies products and services that meet customers' needs.
• Develops working knowledge of assigned area and accounts through frequent client contact and execution of standard departmental procedures.

Skills

Verbal communication

Written communication

Customer service

MS Office

Department systems

Product knowledge

Education

Associate's degree or equivalent

Tools

Microsoft Office

Job description

U.S. Bank is seeking a role that serves as the primary daily contact between commercial banking customers and the bank. You will maintain and grow client relationships by delivering comprehensive support, proactively identifying issues, and recommending suitable products and services to meet client needs.

You will develop knowledge of assigned areas through regular client interaction and adherence to standard procedures, ensuring high levels of satisfaction and compliance.