Treasury & Commercial Deposits Delivery Lead

Associated Bank - Corp; Minneapolis (MN); On-site; USD 74,000 - 127,000; Full time

Job summary

Associated Bank is seeking a Client Delivery Supervisor - Commercial Deposits to lead a team responsible for commercial deposit onboarding and treasury management client delivery services, ensuring a high-quality client experience and adherence to procedures.

The role requires a degree in Business or Finance and 3+ years in treasury management or banking operations, with strong knowledge of deposit operations and account openings. Leadership experience and relevant certifications are preferred.

Qualifications

• Bachelor’s equivalent: Associate’s degree in Business, Finance, or similar field.
• 3+ years in treasury management client delivery, bank deposit servicing, or banking operations.
• Strong knowledge of deposit operations and account opening processes.

Responsibilities

• Lead, coach, and supervise a team of client delivery specialists with ongoing feedback and development.
• Oversee daily client delivery activities, triage issues, and ensure timely, accurate resolution.
• Communicate and implement policies and procedures, promoting adherence across the team.
• Maintain and update operational procedures to ensure consistency and efficiency.
• Manage select high-profile client and internal accounts including onboarding and maintenance.
• Develop treasury management product knowledge to support team, clients, and partners.
• Collaborate with stakeholders to coordinate treasury management solutions.
• Support system upgrades, conversions, migrations, and related activities.

Skills

Team leadership

Treasury management

Deposit operations

Account opening processes

Communication

Education

Associate's degree in Business or Finance

Certified Treasury Professional (CTP)

Accredited ACH Professional (AAP)

Job description

Associated Bank is seeking a Client Delivery Supervisor - Commercial Deposits to lead a team responsible for commercial deposit onboarding and treasury management client delivery services, ensuring a high-quality client experience and adherence to procedures.

The role requires a degree in Business or Finance and 3+ years in treasury management or banking operations, with strong knowledge of deposit operations and account openings. Leadership experience and relevant certifications are preferred.