Treasury Deposits Client Delivery Lead

Associated Bank - Corp; Milwaukee (WI); On-site; USD 74,000 - 127,000; Full time

Benefits offered by this job

401(k) and Pension

Volunteer PTO

Diversity GRs

Competitive salary

Well-being programs

Stock purchase plan

Banking benefits

Job summary

Associated Bank is seeking a Client Delivery Supervisor - Commercial Deposits to lead a team responsible for onboarding and treasury management client delivery services. You will guide daily operations, coach staff, and ensure adherence to procedures and service standards.<\/p>

You will develop treasury product expertise, coordinate with internal partners, and manage selected high-profile accounts while driving operational excellence in deposit operations. Remote flexibility is not indicated.

Qualifications

• Associate's degree in Business, Finance, or equivalent.
• 3+ years of treasury management client delivery services, bank deposit servicing, or banking operations experience.
• Strong knowledge of deposit operations and account opening processes.
• Must have access to reliable transportation and ability to lawfully drive, if applicable.

Responsibilities

• Lead, coach, and supervise a team of client delivery specialists, providing ongoing guidance, performance feedback, and professional development support.
• Oversee daily client delivery activities, triage service-related issues, and help ensure timely, accurate resolution of requests.
• Support the implementation and communication of policies, procedures, and operational strategies while promoting adherence across the team.
• Maintain and update operational procedures to support consistent and efficient service delivery.
• Manage a select portfolio of high-profile client and internal department accounts, including account setup and maintenance activities.
• Develop expertise in treasury management products and services to effectively support team members, clients, and business partners.
• Collaborate with internal stakeholders to coordinate the implementation and servicing of treasury management solutions.
• Support system upgrades, conversions, migrations, and acquisition-related activities impacting client delivery operations.

Skills

Team leadership

Treasury knowledge

Banking operations

Deposit operations

Transportation access

Education

Associate's degree in Business/Finance

CTP certification

AAP certification

Job description

Associated Bank is seeking a Client Delivery Supervisor - Commercial Deposits to lead a team responsible for onboarding and treasury management client delivery services. You will guide daily operations, coach staff, and ensure adherence to procedures and service standards.<\/p>

You will develop treasury product expertise, coordinate with internal partners, and manage selected high-profile accounts while driving operational excellence in deposit operations. Remote flexibility is not indicated.