Traveling Teller: Elevate Branch Customer Experience

mtb; Naugatuck (CT); On-site; USD 26,000 - 40,000; Full time

Job summary

M&T Bank is seeking a Float Teller to support branch customer experience through digital engagement, lobby management, and transaction processing. The role involves traveling to different branches within a designated area to assist staff and ensure accurate handling of cash and customer requests.

Ideal candidates will have a high school diploma or GED and at least 6 months of customer service experience, strong communication skills, and comfort with internet-based tools.

Qualifications

• High school diploma or GED required with at least 6 months of customer service experience.
• Ability to travel between branches as needed.
• Strong verbal and interpersonal communication skills.
• Proficient with internet-based technology.

Responsibilities

• Deliver differentiated customer service and resolve customer needs in the branch.
• Educate customers through digital demonstrations and identify self-service opportunities.
• Engage in lobby management, greet customers, and address immediate needs.

Skills

Customer service

Data entry

Cash handling

Verbal communication

Interpersonal skills

Time management

Organizational skills

Prioritization

Internet skills

Education

High school diploma or GED

Job description

M&T Bank is seeking a Float Teller to support branch customer experience through digital engagement, lobby management, and transaction processing. The role involves traveling to different branches within a designated area to assist staff and ensure accurate handling of cash and customer requests.

Ideal candidates will have a high school diploma or GED and at least 6 months of customer service experience, strong communication skills, and comfort with internet-based tools.