Traveling Float Teller: Elevate Customer Experience

M&T Bank Corporation; City of Middletown (NY); On-site; USD 26,174 - 39,729; Full time

Benefits offered by this job

Job summary

The Float Teller at the Wallkill branch of M&T Bank Corporation provides exceptional service through digital engagement, lobby management, and accurate transaction processing. This role requires frequent travel to nearby branches to support staff and ensure consistent customer experiences.

You will balance cash, handle consumer transactions, and assist with account services while adhering to bank policy and regulatory requirements.

Qualifications

• High school diploma or GED and at least 6 months of customer service experience.
• Experience with data entry and cash handling is required.
• Excellent verbal communication and interpersonal skills.
• Strong time management and organizational abilities.

Responsibilities

• Provide high-quality customer service at the teller window and via digital channels.
• Balance and process transactions accurately following policy.
• Assist customers with account services and escalate as needed.
• Support lobby management and identify self-service opportunities.

Skills

Customer service

Data entry

Cash handling

Verbal communication

Interpersonal skills

Time management

Digital literacy

Education

High school diploma or GED

Tools

Internet skills

Job description

The Float Teller at the Wallkill branch of M&T Bank Corporation provides exceptional service through digital engagement, lobby management, and accurate transaction processing. This role requires frequent travel to nearby branches to support staff and ensure consistent customer experiences.

You will balance cash, handle consumer transactions, and assist with account services while adhering to bank policy and regulatory requirements.