Traveling Restaurant Support Manager – Northwest

British Garden Centres; Fruitland Township (MI); Remote; USD 36.000 - 60.000; Vollzeit

Benefits dieser Stelle

Staff car parking

Staff discount at Garden Centres, REST

Zusammenfassung

British Garden Centres is seeking a Restaurant Support Manager to oversee restaurant operations, lead a great team, and deliver outstanding customer service. This is a hands-on, full-time role requiring weekend work and travel to our Northwest-area restaurants.

You will manage staff, handle escalated queries, and promote a positive guest experience. The ideal candidate will have management experience, strong communication skills, and a proactive approach to developing the business while ensuring

Qualifikationen

• Excellent customer service skills.
• Strong communication and team management abilities.
• Passion for guest experience.
• Managerial experience.
• Familiar with Facebook and social media basics.
• Good IT skills in Excel and Word.

Aufgaben

• Organise team schedules and manage staff issues.
• Interview, hire and train new employees.
• Evaluate performance and provide coaching as needed.
• Lead department initiatives and ensure timely, budget-aligned delivery.
• Fill in for absent staff and support project completion.
• Ensure compliance with health, safety and food safety rules.
• Maintain high and consistent customer service standards.

Kenntnisse

Customer service

Team management

Guest experience

Managerial experience

Facebook social media

Tools

Excel

Word

Jobbeschreibung

British Garden Centres is seeking a Restaurant Support Manager to oversee restaurant operations, lead a great team, and deliver outstanding customer service. This is a hands-on, full-time role requiring weekend work and travel to our Northwest-area restaurants.

You will manage staff, handle escalated queries, and promote a positive guest experience. The ideal candidate will have management experience, strong communication skills, and a proactive approach to developing the business while ensuring