Traveling Property Claims Field Adjuster II

Mercury Insurance Services, LLC; Oklahoma City (OK); On-site; USD 77,000 - 142,000; Full time

Benefits offered by this job

Competitive compensation

Work from anywhere in the UnitedStates

Paid time off and holidays

Bonus programs

Insurance benefits

401(k) with company match

Job summary

Mercury Insurance Services, LLC is seeking a Property Claims Field Adjuster II who will learn to investigate, evaluate, and settle moderate homeowner claims. The role involves travel to loss sites, on-site inspections, and sometimes virtual claims processing to support customers after fire, water, or weather events.

Ideal candidates have 3–5+ years in property claims or related fields, a Bachelor's degree preferred, and the ability to obtain state licensing.

Qualifications

• Bachelor’s degree preferred or equivalent combination of education and experience.
• Valid driver’s license is required.
• Ability to obtain state specific property claims licensing.
• Must complete formal property claims training program (in person, virtual, or both).
• Experience using estimating software like Xactimate.

Responsibilities

• Investigate and resolve homeowners claims of moderate complexity in a timely manner.
• Perform field inspections on-site at least 50% of the time (company car provided).
• Handle virtual claims using imagery and video technology with vendors and insureds.
• Determine coverage by comparing facts to policy, and extend or deny as appropriate.
• Establish reserves and negotiate settlements within authority; escalate above limit as needed.
• Communicate with insureds and representatives promptly to ensure satisfaction and compliance.
• Manage workload and monitor progress to resolve inventory.
• May supervise independent adjusters and review files.

Skills

Xactimate

Field inspections

Communication

Negotiation

Independent work

Education

Bachelor’s degree

Tools

Estimating software

Job description

Mercury Insurance Services, LLC is seeking a Property Claims Field Adjuster II who will learn to investigate, evaluate, and settle moderate homeowner claims. The role involves travel to loss sites, on-site inspections, and sometimes virtual claims processing to support customers after fire, water, or weather events.

Ideal candidates have 3–5+ years in property claims or related fields, a Bachelor's degree preferred, and the ability to obtain state licensing.