Property Claims Field Adjuster II — Travel & Catastrophe Readiness

Mercury Insurance Company; Dallas (TX); On-site; USD 89,000 - 108,000; Full time

Benefits offered by this job

Competitive compensation

WFH flexibility

Paid time off

Bonus programs

Insurance benefits

401(k) match

Job summary

Mercury Insurance seeks a Property Claims Field Adjuster II in Texas to investigate, evaluate, and settle homeowners claims with moderate complexity. The role includes field inspections, on-site visits (company car provided), and occasional virtual handling to deliver timely, quality service.

After training, you may travel up to 50% and respond to catastrophes. Strong communication, licensing readiness, and Xactimate experience are preferred.

Qualifications

• Bachelor’s degree or equivalent experience.
• Valid driver’s license required.
• Ability to obtain state property claims licensing.
• Must complete formal property claims training program.
• Experience using Xactimate software in claims.

Responsibilities

• Investigate and resolve homeowners claims of moderate complexity.
• Perform field inspections at least 50% of time; company car provided.
• Handle virtual claims using imagery and video tech.
• Determine coverage and adjust reserves accordingly.
• Communicate with insureds to ensure satisfaction and timely responses.
• Direct and review files handled by independent adjusters as needed.

Skills

Independent work

Customer service

Decision making

Tech savvy

Inspection methods

Lifting 50 lb

Time management

Flexibility

Overtime readiness

Travel required

Education

Bachelor’s degree

Property claims license

Claims training program

Tools

Xactimate

Job description

Mercury Insurance seeks a Property Claims Field Adjuster II in Texas to investigate, evaluate, and settle homeowners claims with moderate complexity. The role includes field inspections, on-site visits (company car provided), and occasional virtual handling to deliver timely, quality service.

After training, you may travel up to 50% and respond to catastrophes. Strong communication, licensing readiness, and Xactimate experience are preferred.