Impactful Remote Property Claims Field Adjuster II

Mercury Insurance Co.; Oklahoma City (OK); À distance; USD 77 000 - 142 000; Plein temps

Avantages offerts par ce poste

Competitive compensation

Remote work from anywhere in the US

Paid time off & holidays

Bonus programs

Insurance (medical/dental/vision)

Résumé du poste

Mercury Insurance Co. is seeking a Property Claims Field Adjuster II to support homeowners claims with on-site inspections, virtual assessments, and thorough damage estimates.

After completing training, you will travel to damaged loss sites and collaborate with vendors to resolve claims efficiently while protecting policyholders and company interests. You will leverage Xactimate and imaging tools to document damages, establish reserves, and negotiate settlements within authority.

Qualifications

• Bachelor’s degree preferred or equivalent combination of education and experience.
• Valid driver’s license is required.
• Ability to obtain state specific property claims licensing, as required.
• Must successfully participate and complete formal property claims training program that may take place in person, virtually, or a combination of both.

Responsabilités

• Investigate and resolve Homeowners claims of moderate complexity in a timely and efficient manner.
• Ability to perform field inspections at least 50% of work time; company car provided.
• Ability to handle virtual claims using imagery and video technology to collaborate with vendors and insureds.
• Compare facts gathered during the investigation against the policy to determine coverage; extend or deny as appropriate.
• Establish reserve amounts within prescribed settlement authority; negotiate settlements and escalate when needed.
• Communicate with insureds and their representatives to resolve issues and ensure customer satisfaction.
• Prioritize responsibilities and manage workload to resolve inventories to conclusion.
• Direct, monitor, and review files handled by independent adjusters when required.
• Other functions may be assigned

Connaissances

Property claims

Customer service

Communication

Field inspections

Decision making

Formation

Bachelor's degree

Outils

Xactimate

Description du poste

Mercury Insurance Co. is seeking a Property Claims Field Adjuster II to support homeowners claims with on-site inspections, virtual assessments, and thorough damage estimates.

After completing training, you will travel to damaged loss sites and collaborate with vendors to resolve claims efficiently while protecting policyholders and company interests. You will leverage Xactimate and imaging tools to document damages, establish reserves, and negotiate settlements within authority.