Traveling POS Field Tech — Install, Train & Troubleshoot

Poel Group; New York (NY); On-site; USD 90,000 - 100,000; Full time

Job summary

Poel Group in Brooklyn, NY is seeking a Field Technology Specialist to install and configure POS systems and related devices at retail locations. You will ensure proper operation, train store staff, and provide on-site troubleshooting and support.

The role requires hands-on IT experience, hardware know-how, and the ability to travel between sites to deliver smooth implementations and user training.

Qualifications

• Experience in IT/technical support and hardware installation.
• Comfortable troubleshooting hardware and software issues.
• Willing to travel to retail locations for on-site work.
• Ability to train nontechnical users on system usage.

Responsibilities

• Travel to retail locations to install and set up POS systems and related technology.
• Configure devices, hardware, and system components.
• Ensure equipment is properly connected, functioning, and ready for use.
• Train store owners and employees on how to operate the systems.
• Provide hands-on technical assistance and troubleshoot issues on-site.
• Help stores understand system features and day-to-day functionality.
• Coordinate with internal teams to resolve technical issues and ensure smooth implementations.
• Provide follow-up support when needed.

Skills

IT experience

Technical support

Hardware installation

POS systems

Travel ready

Training others

Job description

Poel Group in Brooklyn, NY is seeking a Field Technology Specialist to install and configure POS systems and related devices at retail locations. You will ensure proper operation, train store staff, and provide on-site troubleshooting and support.

The role requires hands-on IT experience, hardware know-how, and the ability to travel between sites to deliver smooth implementations and user training.