Traveling Patient Concierge & Scheduling

Wilmington Health Pllc; Wilmington (NC); On-site; USD 18,000 - 25,000; Full time

Job summary

Wilmington Health Pllc in Wilmington, NC, is seeking a Patient Representative for full-time support in Cardiology. You will greet patients, manage check-ins/outs, coordinate appointments, and assist the health care team with clerical tasks.

Ideal candidates have a high school diploma or GED, are flexible with travel, and possess reliable transportation with a valid NC driver's license. Medical office experience and BLS/CPR are preferred.

Qualifications

• High School Diploma or GED Equivalent
• Flexibility with schedule and arrival times as this would be a traveling position
• Reliable transportation and valid NC Driver’s License
• Preferred: Experience in Medical Office Administration
• Preferred: BLS/CPR Certified

Responsibilities

• Greets, acknowledges and provides closure to all customer needs in a professional and efficient manner.
• Maintains effective communication and interacts appropriately and professionally with all members of health care team.
• Checks patients in and out following standard operating processes to include management of samples, notes, forms, scripts, directing patients, and triage sheets.
• Schedules, coordinates and reschedules all patient appointments (includes office, outpatient procedures, hospitals, and other medical facilities).
• Answers incoming calls and takes necessary action.
• Maintains provider schedules as directed by manager.
• Maintains physician on-call schedule for department.
• Keeps logs as required by Manager.
• Attends department and other meetings as required by Manager.
• Maintains inventory of office supplies and orders as needed.

Skills

Front desk experience

Medical office administration

Customer service

Education

High School Diploma or GED

Job description

Wilmington Health Pllc in Wilmington, NC, is seeking a Patient Representative for full-time support in Cardiology. You will greet patients, manage check-ins/outs, coordinate appointments, and assist the health care team with clerical tasks.

Ideal candidates have a high school diploma or GED, are flexible with travel, and possess reliable transportation with a valid NC driver's license. Medical office experience and BLS/CPR are preferred.