Traveling Library IT Technician – Onsite Support & Training
Library Systems & Services, LLC.
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Benefits offered by this job
Job summary
Library Systems & Services, LLC. seeks an IT Technician to provide front-line IT support for library staff and patrons across Riverside County's desert libraries.
The role emphasizes customer-service oriented help, issue resolution, and clear communication of technical concepts to diverse audiences. The position requires daily travel between multiple library locations, including Desert Hot Springs and surrounding communities; strong basic networking and Windows administration knowledge are
Qualifications
- Basic knowledge of computer networking, hardware and software systems.
- Basic knowledge of Windows Administration, to include GPO.
Responsibilities
- Provide entry level IT support for library staff at multiple sites
- Identify, troubleshoot and resolve hardware, software, and network related problems encountered by end-users
- Provide basic networking support
- Interact with vendors as necessary to support and maintain the IT environment
- Log requests using established tracking systems; monitor progress and resolutions
- Communicate with manager, staff, and end users regarding unresolved problems
- Other duties as assigned
Skills
Education
Job description
Library Systems & Services, LLC. seeks an IT Technician to provide front-line IT support for library staff and patrons across Riverside County's desert libraries.
The role emphasizes customer-service oriented help, issue resolution, and clear communication of technical concepts to diverse audiences. The position requires daily travel between multiple library locations, including Desert Hot Springs and surrounding communities; strong basic networking and Windows administration knowledge are
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