Traveling IT Site Support Pro

TEKsystems; Menasha (WI); Ibrido; USD 48.000 - 69.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, dental & vision

401(k) Retirement Plan

Pre-tax and Roth post-tax options

Life Insurance

Disability coverage

HSA

Transportation benefits

Employee Assistance Program

Paid time off

Descrizione del lavoro

TEKsystems is seeking a Traveling IT Site Support Specialist to provide hands-on IT help across a nationwide portfolio of locations, including construction sites and corporate offices. This role requires readiness to travel and work independently while maintaining strong stakeholder relationships.

The ideal candidate has extensive desktop, networking, and site support experience, with proficiency in imaging, asset management, and ERP/ manufacturing systems.

Competenze

• 7+ years of hands-on IT support experience.
• Experience across desktop, networking, infrastructure, and site support.
• Experience working as the primary or sole IT resource at a location.
• Strong networking knowledge, including cabling, patching, wireless access points, and MDF/IDF environments.
• Hands-on rack-and-stack and physical infrastructure experience.
• Experience with laptop imaging, deployments, hardware refreshes, and asset management.
• Familiarity with Active Directory, Office 365, ServiceNow, and Windows environments.
• Experience supporting new site buildouts, relocations, or large technology deployments.
• Excellent communication and customer service skills.
• Ability to confidently work with employees, field teams, and leadership.
• Self-motivated, adaptable, organized, and comfortable working independently.

Mansioni

• Travel to sites across the U.S. to provide hands-on IT support.
• Support a portfolio of 40+ locations without dedicated on-site IT resources.
• Troubleshoot hardware, software, networking, wireless, and connectivity issues.
• Image and deploy laptops, complete hardware refreshes, install software, and manage IT assets.
• Work hands-on with cabling, patching, wireless access points, and MDF/IDF environments.
• Perform rack-and-stack deployments and organize network closets.
• Help commission new sites, office relocations, and technology buildouts.
• Support AV equipment, conference rooms, and Microsoft Teams Rooms.
• Work with ERP and manufacturing systems to troubleshoot and route issues.
• Train users on new technology, platforms, and AI-enabled tools.
• Manage tickets and documentation using ServiceNow and Office 365.
• Build strong relationships with employees and site leadership as the IT face.
• Take ownership of issues from start to finish while in the field.

Conoscenze

Desktop support

Networking

Site support

Active Directory

Office 365

ServiceNow

Windows environments

Laptops imaging

Asset management

Strumenti

ServiceNow

Office 365

Descrizione del lavoro

TEKsystems is seeking a Traveling IT Site Support Specialist to provide hands-on IT help across a nationwide portfolio of locations, including construction sites and corporate offices. This role requires readiness to travel and work independently while maintaining strong stakeholder relationships.

The ideal candidate has extensive desktop, networking, and site support experience, with proficiency in imaging, asset management, and ERP/ manufacturing systems.