Traveling Site Support Specialist

TEKsystems; Menasha (WI); Hybrid; USD 48,000 - 69,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Pre-tax and Roth post-tax options

Life Insurance

Disability coverage

HSA

Transportation benefits

Employee Assistance Program

Paid time off

Job summary

TEKsystems is seeking a Traveling IT Site Support Specialist to provide hands-on IT help across a nationwide portfolio of locations, including construction sites and corporate offices. This role requires readiness to travel and work independently while maintaining strong stakeholder relationships.

The ideal candidate has extensive desktop, networking, and site support experience, with proficiency in imaging, asset management, and ERP/ manufacturing systems.

Qualifications

• 7+ years of hands-on IT support experience.
• Experience across desktop, networking, infrastructure, and site support.
• Experience working as the primary or sole IT resource at a location.
• Strong networking knowledge, including cabling, patching, wireless access points, and MDF/IDF environments.
• Hands-on rack-and-stack and physical infrastructure experience.
• Experience with laptop imaging, deployments, hardware refreshes, and asset management.
• Familiarity with Active Directory, Office 365, ServiceNow, and Windows environments.
• Experience supporting new site buildouts, relocations, or large technology deployments.
• Excellent communication and customer service skills.
• Ability to confidently work with employees, field teams, and leadership.
• Self-motivated, adaptable, organized, and comfortable working independently.

Responsibilities

• Travel to sites across the U.S. to provide hands-on IT support.
• Support a portfolio of 40+ locations without dedicated on-site IT resources.
• Troubleshoot hardware, software, networking, wireless, and connectivity issues.
• Image and deploy laptops, complete hardware refreshes, install software, and manage IT assets.
• Work hands-on with cabling, patching, wireless access points, and MDF/IDF environments.
• Perform rack-and-stack deployments and organize network closets.
• Help commission new sites, office relocations, and technology buildouts.
• Support AV equipment, conference rooms, and Microsoft Teams Rooms.
• Work with ERP and manufacturing systems to troubleshoot and route issues.
• Train users on new technology, platforms, and AI-enabled tools.
• Manage tickets and documentation using ServiceNow and Office 365.
• Build strong relationships with employees and site leadership as the IT face.
• Take ownership of issues from start to finish while in the field.

Skills

Desktop support

Networking

Site support

Active Directory

Office 365

ServiceNow

Windows environments

Laptops imaging

Asset management

Tools

ServiceNow

Office 365

Job description

Traveling IT Site Support SpecialistTake Your IT Skills on the Road

Looking for an IT role where no two weeks look exactly the same?

We're hiring an experienced Traveling IT Site Support Specialist to support locations across the U.S. This is a great opportunity for someone who loves hands-on technology, enjoys working independently, and doesn't want to spend every day behind the same desk.

You'll serve as the go-to IT resource for a nationwide portfolio of 40+ locations, including construction sites, manufacturing facilities, corporate offices, and smaller remote locations. From troubleshooting connectivity and deploying laptops to setting up network infrastructure and helping launch brand-new sites, you'll get exposure to a little bit of everything.

If you're technically strong, great with people, and ready to hit the road, this could be a pretty exciting next step.

What You'll Be Doing

• Travel to sites across the U.S. to provide hands‑on IT support
• Support a portfolio of 40+ locations without dedicated on‑site IT resources
• Troubleshoot hardware, software, networking, wireless, and connectivity issues
• Image and deploy laptops, complete hardware refreshes, install software, and manage IT assets
• Work hands‑on with cabling, patching, wireless access points, and MDF/IDF environments
• Perform rack‑and‑stack deployments and organize network closets
• Help commission new sites, office relocations, and technology buildouts
• Support AV equipment, conference rooms, and Microsoft Teams Rooms
• Work with ERP and manufacturing systems to accurately troubleshoot and route issues
• Train users on new technology, platforms, and AI‑enabled tools
• Manage tickets and documentation using ServiceNow and Office 365
• Build strong relationships with employees and site leadership while serving as the face of IT
• Take ownership of issues from start to finish while working independently in the field

What We're Looking For

• 7+ years of hands‑on IT support experience
• Experience across desktop, networking, infrastructure, and site support
• Experience working as the primary or sole IT resource at a location
• Strong networking knowledge, including cabling, patching, wireless access points, and MDF/IDF environments
• Hands‑on rack‑and‑stack and physical infrastructure experience
• Experience with laptop imaging, deployments, hardware refreshes, and asset management
• Familiarity with Active Directory, Office 365, ServiceNow, and Windows environments
• Experience supporting new site buildouts, relocations, or large technology deployments
• Excellent communication and customer service skills
• Ability to confidently work with employees, field teams, and leadership
• Self‑motivated, adaptable, organized, and comfortable working independently

Travel & Work Environment

This role requires up to 75% travel to locations throughout the United States, including construction sites, manufacturing facilities, corporate offices, and remote locations.

When you're not traveling, the position follows a hybrid work model, allowing time for planning, documentation, remote support, and preparation for upcoming site visits.

Why This Role Is Different

• Travel and support locations across the country
• Work with everything from laptops to network infrastructure
• Help stand up technology at brand‑new sites
• Be the trusted IT presence for locations that need you most
• Work independently and truly own your territory
• Gain exposure to corporate, manufacturing, construction, and field environments
• Play a visible role in improving the technology experience for employees nationwide

Bring your technical skills, your problem‑solving mindset, and a good carry‑on.

Job Type & Location

This is a Contract to Hire position based out of Menasha, WI.

Pay and Benefits

The pay range for this position is $35.00 - $50.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job‑related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan
• Pre‑tax and Roth post‑tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long‑term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Menasha,WI.

Application Deadline

This position is anticipated to close on Oct 21, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full‑Stack Technology Services, Talent Services, and real‑world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full‑stack capabilities and speed. We're strategic thinkers, hands‑on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.