Traveling IT Field Technician — POS & Network Support

tacobell; Sugar Land (TX); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental, vision, RX

Paid Time Off

Laptop

Cell phone reimbursement

Annual performance review with merit

Job summary

HAZA Foods in Sugar Land, TX is seeking an IT Field Technician to support office and Wendy's and Taco Bell locations across the United States. The role requires hands-on troubleshooting of software, hardware, and network issues onsite, with strong customer service.

Experience with POS systems, preferably Aloha, and restaurant industry knowledge are highly desirable. Expect about 80% travel and travel-ready scheduling. The company offers competitive benefits and career growth opportunities.

Qualifications

• Minimum of 2 years of technical support/help desk experience.
• Excellent written and oral customer service skills with a service-first approach.
• Experience with POS technical support for restaurants or restaurant industry knowledge; familiarity with Aloha POS is highly desirable.

Skills

Technical support

Help desk

POS support

Restaurant industry knowledge

Networking

Microsoft Office

Tools

Aloha POS

Job description

HAZA Foods in Sugar Land, TX is seeking an IT Field Technician to support office and Wendy's and Taco Bell locations across the United States. The role requires hands-on troubleshooting of software, hardware, and network issues onsite, with strong customer service.

Experience with POS systems, preferably Aloha, and restaurant industry knowledge are highly desirable. Expect about 80% travel and travel-ready scheduling. The company offers competitive benefits and career growth opportunities.