Traveling GL Operations & Implementation Analyst

Jack Henry; Louisville (KY); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Jack Henry in Louisville, KY seeks a General Ledger Operations Analyst to bridge bank clients with the software installation team. You will guide pre-installation planning, hands-on installation, training, and post-install support across diverse client sites.

The role demands up to 40–50% travel nationwide, extensive overnight trips, and a background of 5+ years in a financial institution with Back Office General Ledger Operations, plus a Bachelor's degree.

Qualifications

• Minimum of 5 years of experience in a financial institution with Back Office General Ledger Operations.
• Requires 40-50% travel for software implementations; travel expenses covered and typical trip lasts 6–9 days.
• Ability to work extended hours including nights and weekends as needed.

Responsibilities

• Implementation, design, and training of the GL Operations Software Application.
• Consult with banking clients to design parameter sets and validate data conversion; train on GL Operations applications.
• Coordinate with analysts and programmers to audit transactions flowing through core systems.
• Travel with a conversion team to customer sites for setup, training, conversion and implementations.
• Map customer existing processes to Jack Henry products and prepare customers for installation.
• Set up systems and ensure related business processes run on software.
• Provide software support with questions on function and usage; support may be onsite or remote.
• Communicate customer needs with programmers and team leaders; maintain client relationships throughout projects.
• Develop training materials and documentation for customers and internal users.
• May perform other duties as assigned.

Education

Bachelor's degree

Job description

Jack Henry in Louisville, KY seeks a General Ledger Operations Analyst to bridge bank clients with the software installation team. You will guide pre-installation planning, hands-on installation, training, and post-install support across diverse client sites.

The role demands up to 40–50% travel nationwide, extensive overnight trips, and a background of 5+ years in a financial institution with Back Office General Ledger Operations, plus a Bachelor's degree.