Traveling Front Desk Concierge for High-Rise Communities

KW Property Management; West Palm Beach (FL); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Drug-free workplace

Job summary

KW Property Management is seeking a Front Desk/Security Associate for a full-time, mixed AM/PM shift across multiple properties in South Florida. The role requires unlocking entry, greeting residents and guests, and maintaining security and check-in protocols. Travel to various properties around Miami-Dade and Broward is required.

A valid Florida driver's license and reliable transportation are necessary. Responsibilities include answering phones professionally, coordinating with staff,

Qualifications

• High school diploma or GED; some college preferred
• Must be familiar with using computer software to perform various tasks, and must demonstrate organizational skills, excellent interpersonal skills and strong communication skills
• Minimum six months related experience and/or training
• Previous work experience in a high-rise property setting is highly desired
• Valid Drivers License

Responsibilities

• Greet all guests and maintain the highest level of customer service
• Monitor and authorize entrance and departure of guests to prevent theft and ensure security
• Coordinate with office staff to update owner information in the database
• Handle phone calls professionally and courteously
• Report rule violations and security incidents promptly to management
• Maintain key control and ensure keys are secure at all times
• Be familiar with fire alarm system operations and report incidents to management
• Call police or fire departments in emergencies
• Follow emergency procedures with management and local services
• Prepare daily activity and incident reports
• Report maintenance issues to the Association office
• Perform valet duties as scheduled and travel to properties as required

Skills

Guest greeting

Security awareness

Phone etiquette

Report writing

Interpersonal skills

Education

High school diploma or GED

Job description

KW Property Management is seeking a Front Desk/Security Associate for a full-time, mixed AM/PM shift across multiple properties in South Florida. The role requires unlocking entry, greeting residents and guests, and maintaining security and check-in protocols. Travel to various properties around Miami-Dade and Broward is required.

A valid Florida driver's license and reliable transportation are necessary. Responsibilities include answering phones professionally, coordinating with staff,