Traveling Field Service Tech — PLC & Automation

ProMach; Illinois; Remote; USD 41,000 - 62,000; Full time

Job summary

ProMach is seeking an experienced Field Service Technician to travel across North America, install and service Wexxar, Bel and IPak packaging machines. You will troubleshoot PLC/HMI and servo systems, support customers onsite or remotely, and collaborate with engineering on sign-off and FATs.

Applicants should have a relevant technical diploma or 5+ years of experience, strong communication skills, and a valid passport/driver’s license for widespread travel.

Qualifications

• Technical college/Trade certification or 5+ years related work experience.
• Strong knowledge of PLC/HMI/Servo controls (Allen Bradley/Siemens/Omron; Festo/Bosch).
• Ability to travel within North America 70-85% of the time.

Responsibilities

• Install and setup Wexxar/Bel/IPak machines.
• Perform field rebuilds of Wexxar/Bel/IPak equipment.
• Troubleshoot and resolve issues by phone or at customer site.
• Assist engineering on sign-off, FATs, or customer tech support.
• Trouble shoot PLC and/or HMI programs and servo controllers in the field.
• Trouble shoot electrical/pneumatic/mechanical problems in the field.
• Advise customers on parts and cross-sell.
• Complete service/expense/incident reports timely.
• Travel on short notice for customer emergencies.
• Arrange travel and accommodations per company procedures.
• Pursue on-site and off-site training to stay current.

Skills

PLC/Servo controls

HMI/Allen Bradley/Siemens/Omron

Travel 70-85%

Diploma in PLC/HMI/Servo Controls

Driver's license

Education

Technical college/Trade certification (Millwright/Technician)

Job description

ProMach is seeking an experienced Field Service Technician to travel across North America, install and service Wexxar, Bel and IPak packaging machines. You will troubleshoot PLC/HMI and servo systems, support customers onsite or remotely, and collaborate with engineering on sign-off and FATs.

Applicants should have a relevant technical diploma or 5+ years of experience, strong communication skills, and a valid passport/driver’s license for widespread travel.