Traveling Field Service Engineer – Laser & Automation

Trumpf Inc.; Texas; On-site; USD 39,000 - 61,000; Full time

Benefits offered by this job

401(k) with company match

Health, dental, and vision benefits

Education assistance

Job summary

TRUMPF Inc. is seeking a Field Service Engineer to install, troubleshoot, maintain, and repair TRUMPF Solid State Laser machines across North America.

This role requires 100% travel including overnight stays and international travel, with a strong emphasis on customer relations and on-site support. The ideal candidate has a two-year technical degree (or equivalent experience) and solid expertise in electrical and computer systems, diagnostics, and mechatronics.

Qualifications

• Two-year technical degree in engineering or related field preferred, or combination of training and 2 or more years of experience in technical service, field service, repair or customer service required.
• Strong electrical and computer systems experience and high level of diagnostic skills.
• Experience with robotics, lasers, automation systems or mechatronics is required or advantageous.

Responsibilities

• Install, maintain, troubleshoot, and repair TRUMPF equipment with high quality.
• Read and utilize company repair manuals and work orders for assistance with repairs.
• Provide on-call 24/7 telephone support as required, as part of rotating on-call support.

Skills

Diagnostics

Electrical systems

Mechatronics

Root cause analysis

Customer service

Education

Two-year technical degree

Tools

Hand tools

Measurement tools

Job description

TRUMPF Inc. is seeking a Field Service Engineer to install, troubleshoot, maintain, and repair TRUMPF Solid State Laser machines across North America.

This role requires 100% travel including overnight stays and international travel, with a strong emphasis on customer relations and on-site support. The ideal candidate has a two-year technical degree (or equivalent experience) and solid expertise in electrical and computer systems, diagnostics, and mechatronics.