Field Service Engineer – Lasers & Robotics (Travel-Heavy)

TRUMPF North America; Elgin (TX); On-site; USD 39,000 - 61,000; Full time

Benefits offered by this job

401(k) matching retirement

Health, dental, vision benefits

Tuition assistance

Paid family leave

Paid time off

Life and disability insurance

Gym membership subsidy

Employee referral bonuses

Scholarship program for employees' or

Job summary

TRUMPF North America is seeking a field-based technical service specialist to install, troubleshoot, and repair TRUMPF Solid State Laser machines. You will build strong customer relationships and travel domestically and internationally as required.

Training will be provided for 5–6 months with ongoing product updates. The role demands hands-on electrical and diagnostic expertise, comfort with lifting up to 70 lbs, and relocation within 45 minutes of a major international airport.

Qualifications

• Two-year technical degree or equivalent; 2+ years in technical service, field service, repair or customer service may substitute.
• Strong electrical and computer systems experience with diagnostics are required.
• Experience with robotics, lasers, automation systems or mechatronics is required.

Responsibilities

• Support TRUMPF customers in North America as part of the technical service group.
• Participate in training lasting approx. 5–6 months (some international).
• Install, maintain, troubleshoot, and repair TRUMPF equipment with high quality.
• Demonstrate and educate customers on lasers and systems.
• Complete retrofits, software installations and customer training.

Skills

Electrical systems

Diagnostic skills

Robotics & lasers

Mechatronics

Problem solving

Organizational skills

Education

Two-year technical degree or equivalent

Tools

Hand tools

Measurement tools

Job description

TRUMPF North America is seeking a field-based technical service specialist to install, troubleshoot, and repair TRUMPF Solid State Laser machines. You will build strong customer relationships and travel domestically and internationally as required.

Training will be provided for 5–6 months with ongoing product updates. The role demands hands-on electrical and diagnostic expertise, comfort with lifting up to 70 lbs, and relocation within 45 minutes of a major international airport.