Senior Field Service Engineer CNC & Laser Tech (Travel)

TRUMPF North America; St. Louis (MO); On-site; USD 38,000 - 61,000; Full time

Benefits offered by this job

401(k) with company match

Health, dental and vision benefits

Tuition reimbursement and education

Job summary

TRUMPF Inc. is seeking a Field Service Engineer to install, troubleshoot, maintain and repair TRUMPF CNC machines while building strong customer relationships.

The role requires travel across the United States, including overnight stays and occasional international travel. Responsibilities include working with customers and machines to ensure operation within tolerance, collaborating with Product Support, using diagnostic tools, reading repair manuals, assembling and aligning equipment, and

Qualifications

• Mechanical and electrical hands-on work experience, as well as in computer software, electronics, digital circuits, wiring and hydraulics.
• Must have and maintain a clean and valid driver's license and record.

Responsibilities

• Work closely with customers and machines to ensure equipment operates within expected tolerance.
• Work with Product Support for technical assistance and provide diagnostic feedback.
• Use diagnostic tools to diagnose machine difficulties and consult repair manuals as needed.
• Assemble, install, align equipment, and replace or install parts to maintain smooth operation.
• Accurately report technical conditions and information of machines to PSG and management.
• Interface with cross functional teams such as applications, sales, engineering, production.
• Provide onsite training to customers for operation and/or repair of machines.
• Submit organized and helpful service reports for each repair mission.

Skills

Mechanical hands-on

Electrical systems

Electronics

Hydraulics

Job description

TRUMPF Inc. is seeking a Field Service Engineer to install, troubleshoot, maintain and repair TRUMPF CNC machines while building strong customer relationships.

The role requires travel across the United States, including overnight stays and occasional international travel. Responsibilities include working with customers and machines to ensure operation within tolerance, collaborating with Product Support, using diagnostic tools, reading repair manuals, assembling and aligning equipment, and