Traveling Field Installation Engineer – Diagnostic Systems

Judge Group, Inc.; Glendale (WI); On-site; USD 41,000 - 44,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Job summary

Judge Group, Inc. is seeking a Site Installation Engineer to join its national installation team.

This field-based, customer-facing role installs and supports diagnostic equipment at customer locations nationwide, acting as the face of the company during installation, startup, calibration, and troubleshooting. Responsibilities include system installation, startup, testing, and ensuring site readiness while maintaining documentation and customer satisfaction throughout the project lifecycle.

Qualifications

• 2-3+ years of field service, installation, or technical support experience.
• Technical training, Associate’s degree, or higher preferred.
• Experience installing, servicing, or supporting laboratory, diagnostic, automation, or related equipment.
• Ability to travel overnight up to 90-100% throughout the United States.
• Strong troubleshooting and problem-solving skills.
• Basic understanding of electrical and facility requirements.
• Strong customer-facing communication skills.
• Proficiency with Microsoft Office.
• Valid driver’s license in good standing.
• Ability to work independently with minimal supervision.

Responsibilities

• Install diagnostic systems including Atellica, CI1900, Aptio, FlexLab X, HT, and automation solutions.
• Perform system startup, calibration, testing, and troubleshooting.
• Evaluate installation quality and site readiness.
• Diagnose and resolve installation and equipment issues.
• Coordinate with vendors, project managers, and customers to ensure projects remain on schedule.
• Document installation activities using company-provided tools and systems.
• Support break/fix activities during installation projects.
• Provide technical guidance and mentoring to field service personnel.
• Maintain installation documentation, tools, and inventory.
• Connect systems to customer networks and Siemens remote diagnostics platforms.
• Deliver exceptional customer service throughout project execution.

Skills

Field service

Installation

Technical support

Troubleshooting

Customer-facing

Microsoft Office

Driver’s license

Independent work

Education

Associate’s degree or higher

Tools

Atellica

CI1900

Aptio

FlexLab X

Job description

Judge Group, Inc. is seeking a Site Installation Engineer to join its national installation team.

This field-based, customer-facing role installs and supports diagnostic equipment at customer locations nationwide, acting as the face of the company during installation, startup, calibration, and troubleshooting. Responsibilities include system installation, startup, testing, and ensuring site readiness while maintaining documentation and customer satisfaction throughout the project lifecycle.