Site Installation Engineer

Judge Group, Inc.; Glendale (WI); Presencial; USD 41 000 - 44 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical insurance

Dental insurance

Vision insurance

Resumo da oferta

Judge Group, Inc. is seeking a Site Installation Engineer to join its national installation team.

This field-based, customer-facing role installs and supports diagnostic equipment at customer locations nationwide, acting as the face of the company during installation, startup, calibration, and troubleshooting. Responsibilities include system installation, startup, testing, and ensuring site readiness while maintaining documentation and customer satisfaction throughout the project lifecycle.

Qualificações

• 2-3+ years of field service, installation, or technical support experience.
• Technical training, Associate’s degree, or higher preferred.
• Experience installing, servicing, or supporting laboratory, diagnostic, automation, or related equipment.
• Ability to travel overnight up to 90-100% throughout the United States.
• Strong troubleshooting and problem-solving skills.
• Basic understanding of electrical and facility requirements.
• Strong customer-facing communication skills.
• Proficiency with Microsoft Office.
• Valid driver’s license in good standing.
• Ability to work independently with minimal supervision.

Responsabilidades

• Install diagnostic systems including Atellica, CI1900, Aptio, FlexLab X, HT, and automation solutions.
• Perform system startup, calibration, testing, and troubleshooting.
• Evaluate installation quality and site readiness.
• Diagnose and resolve installation and equipment issues.
• Coordinate with vendors, project managers, and customers to ensure projects remain on schedule.
• Document installation activities using company-provided tools and systems.
• Support break/fix activities during installation projects.
• Provide technical guidance and mentoring to field service personnel.
• Maintain installation documentation, tools, and inventory.
• Connect systems to customer networks and Siemens remote diagnostics platforms.
• Deliver exceptional customer service throughout project execution.

Conhecimentos

Field service

Installation

Technical support

Troubleshooting

Customer-facing

Microsoft Office

Driver’s license

Independent work

Formação académica

Associate’s degree or higher

Ferramentas

Atellica

CI1900

Aptio

FlexLab X

Descrição da oferta de emprego

Location: Glendale, WI Salary: $30.00 USD Hourly – $32.00 USD Hourly Description: Our client is currently seeking a Site Installation Engineer

Title: Site Installation Engineer

Location: Travel/Home Based (Central or Eastern Time Zone preferred, near a major airport)

Duration: 06+ Months (Potential Extension and Conversion Opportunity)

Travel: 80-100% Travel Required

Schedule: Typically, 8:00 AM – 5:00 PM with flexibility; occasional weekend travel/work required

About the Role

Seeking a Site Installation Engineer to join its national installation team. This is a field-based, customer-facing role responsible for installing and supporting diagnostic and laboratory automation equipment at customer locations nationwide. The selected candidate will serve as the “Face of Company” while ensuring successful equipment installation, startup, calibration, troubleshooting, and customer satisfaction throughout the project lifecycle.

Responsibilities

• Install diagnostic systems including Atellica, CI1900, Aptio, FlexLab X, HT, and automation solutions.
• Perform system startup, calibration, testing, and troubleshooting.
• Evaluate installation quality and site readiness.
• Diagnose and resolve installation and equipment issues.
• Coordinate with vendors, project managers, and customers to ensure projects remain on schedule.
• Document installation activities using company-provided tools and systems.
• Support break/fix activities during installation projects.
• Provide technical guidance and mentoring to field service personnel.
• Maintain installation documentation, tools, and inventory.
• Connect systems to customer networks and Siemens remote diagnostics platforms.
• Deliver exceptional customer service throughout project execution.

Required Qualifications

• 2-3+ years of field service, installation, or technical support experience.
• Technical training, Associate’s degree, or higher preferred.
• Experience installing, servicing, or supporting laboratory, diagnostic, automation, or related equipment.
• Ability to travel overnight up to 90-100% throughout the United States.
• Strong troubleshooting and problem-solving skills.
• Basic understanding of electrical and facility requirements.
• Strong customer-facing communication skills.
• Proficiency with Microsoft Office.
• Valid driver’s license in good standing.
• Ability to work independently with minimal supervision.

Preferred Qualifications

• Laboratory diagnostic equipment installation experience.
• Experience with Atellica, CI1900, Aptio, FlexLab X, or similar diagnostic systems.
• Experience evaluating room layouts and installation planning.
• Experience supporting healthcare or laboratory environments.

Ideal Candidate

The ideal candidate has hands-on field service or installation experience, enjoys traveling, works well independently, and possesses strong customer-service skills. Candidates with laboratory equipment installation, automation systems, or diagnostic instrument experience will be highly preferred, though technicians from other technical field service backgrounds are also encouraged to apply.

• Medical, dental, and vision insurance are available to qualified candidates who meet eligibility requirements.