Traveling Customer Service Rep – Agriculture & Agronomy

Automatic Data Processing, Inc.; Aurelia (IA); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

401K Match or Defined Benefit (Pension

Medical

Dental

Vision

Life Insurance

Salary Continuation

Long Term Disability

Supplemental Insurance

Career Growth and Development Opportun

Employee Assistance Program (EAP)

Education Assistance

Employee discounts and local discounts

Paid Holidays

Clothing Allowance

Paid Time off Accrual

Job summary

AgState in Aurelia, IA is seeking a Traveling Customer Service Representative to join our grain and agronomy teams. You will travel to multiple locations to support customers and ensure accurate processing of transactions.

This role emphasizes high-quality service, attention to detail, data entry, invoicing, and coordinating deliveries with operations. A valid driver's license and a couple years of related experience are preferred.

Qualifications

• Associate degree (A. A.) or equivalent from two-year college or technical school; or two to three years related experience and/or training.
• Valid driver license and acceptable motor vehicle record.

Responsibilities

• Travel to AgState locations to provide support and coverage for other Customer Service Representatives in both grain and agronomy operations.
• Weighing incoming and outgoing loads at the scale; recording grades, entering scale tickets, and filing tickets accurately.
• Ensuring settlements comply with all state requirements and verifying that no liens or government holds exist.
• Responding to customer inquiries—both at the counter and over the phone—regarding statements, sales, bids, grain contracting, grain offers, and options.
• Collecting and entering customer cash receipts.
• Managing inbound grain and ingredient shipments, including coordination of delivery numbers, daily input of scale tickets, and verification of accuracy.

Education

Associate degree or equivalent

Job description

AgState in Aurelia, IA is seeking a Traveling Customer Service Representative to join our grain and agronomy teams. You will travel to multiple locations to support customers and ensure accurate processing of transactions.

This role emphasizes high-quality service, attention to detail, data entry, invoicing, and coordinating deliveries with operations. A valid driver's license and a couple years of related experience are preferred.