Agronomy Customer Support Specialist

AgState; Alta (IA); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

401K Match

Medical

Dental

Vision

Life Insurance

Paid Holidays

Clothing Allowance

Paid Time off Accrual

Job summary

AgState is seeking a Customer Service Representative to join our team in Alta, IA. You will support daily agronomy operations by assisting customers in person and over the phone, entering transactions, preparing paperwork, and coordinating deliveries.

The role emphasizes accuracy, professional communication, and a willingness to learn within a structured career path. We offer strong benefits and values-centered teamwork under the RISe framework.

Qualifications

• Associate degree or two years related experience or-equivalent combination of education and experience.
• Strong communication and customer service skills with attention to detail.
• Comfort with computers, basic accounting functions, and data entry.

Responsibilities

• Enter and review agronomy transactions, prepare blend sheets, print sales tickets and invoices.
• Assist with bookings, prepays, and deliveries; coordinate product shipments and inventory.
• Respond to customer questions about products, services, and invoices; build client relationships.
• Provide friendly, professional service in person and over the phone; support accounts and statements.

Skills

Communication skills

Customer service

Attention to detail

Data entry

Computers

Education

Associate degree or 2y experience

Tools

Accounting software

CRM system

Job description

AgState is seeking a Customer Service Representative to join our team in Alta, IA. You will support daily agronomy operations by assisting customers in person and over the phone, entering transactions, preparing paperwork, and coordinating deliveries.

The role emphasizes accuracy, professional communication, and a willingness to learn within a structured career path. We offer strong benefits and values-centered teamwork under the RISe framework.