Traveling Community Manager - Leasing & Ops

Vivmark Residential; New York (NY); On-site; USD 41,000 - 46,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Paid time off

Holidays

Housing discounts

Job summary

Vivmark Residential seeks a Floating Assistant Community Manager to support multiple communities across NJ/NY Metro and Westchester. You will drive leasing, support occupancy goals, and mentor onsite teams, while ensuring exceptional resident experiences and consistent service standards.

The role requires flexibility, strong business acumen, and the ability to quickly build relationships with prospects, residents, and teams at diverse locations. A valid driver’s license and travel are essential.

Qualifications

• Residential or commercial property management experience.
• Customer service and sales experience.
• High School diploma or equivalent.
• A valid driver's license and reliable transportation if operating a vehicle.
• Effective communication skills in English, both written and spoken.
• Knowledge of federal and state apartment housing laws.
• Ability to work a flexible schedule, including weekends.
• Ability to use a smartphone for job-related tasks.
• Ability to lift up to 15 pounds and navigate stairs as needed.

Responsibilities

• Travel between assigned communities to provide coverage and operational support as needed, ensuring continuity in performance and resident experience.
• Drive the leasing and renewal process by building strong connections with prospects and residents, utilizing effective sales techniques, and maintaining in-depth knowledge of each community.
• Lead, mentor, and support onsite teams in sales, marketing, and customer service to foster a positive and high-performing environment.
• Manage financial transactions, including rent collections, payments, and audits, ensuring accuracy in resident files across multiple communities.
• Explain lease provisions, oversee move-in processes, and conduct new resident orientations to ensure a seamless experience.
• Respond promptly to resident inquiries, proactively address concerns, and follow up to ensure resolution and satisfaction.
• Partner closely with maintenance teams to coordinate service requests and ensure timely completion of resident needs.
• Adapt quickly to different team dynamics, property types, and market conditions while maintaining consistent execution of company standards.
• Monitor market and property trends to support occupancy goals and provide insights for future business needs.

Skills

Residential property management

Customer service experience

Sales experience

Effective communication

Ability to travel

English communication

Team collaboration

Flexible schedule including weekends

Smartphone usage

Knowledge of housing laws

Education

High School diploma or equivalent

Job description

Vivmark Residential seeks a Floating Assistant Community Manager to support multiple communities across NJ/NY Metro and Westchester. You will drive leasing, support occupancy goals, and mentor onsite teams, while ensuring exceptional resident experiences and consistent service standards.

The role requires flexibility, strong business acumen, and the ability to quickly build relationships with prospects, residents, and teams at diverse locations. A valid driver’s license and travel are essential.