Floating Assistant Community Manager - NY/NJ

Greatjob; New York (NY); On-site; USD 41,000 - 46,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) with company match

Paid vacation

Company holidays

Housing discounts

Job summary

Vivmark Residential, formed from the merger of AvalonBay Communities and Equity Residential, seeks a property operations professional to travel between NJ/NY Metro and Westchester communities to support leasing, renewals, and resident services.

You will lead on-site teams, manage rent collections and audits, explain lease provisions, coordinate maintenance, and respond promptly to inquiries while maintaining occupancy and resident satisfaction.

Qualifications

• Residential or commercial property management experience.
• Ability to travel & support properties in the NJ, NY Metro and Westchester County locations.
• Customer service and sales experience.
• High School diploma or equivalent.
• A valid driver's license, good driving record, auto insurance, and reliable transportation is required if operating a motorized vehicle.
• Must be able to read and write in English.
• Knowledge of federal and state apartment housing laws.
• Availability to work a flexible schedule, including weekends.
• Smartphone usage is required for certain job aspects.

Responsibilities

• Travel between assigned communities to provide coverage and operational support and ensure resident experience.
• Drive the leasing and renewal process by engaging prospects and residents and maintaining knowledge of each community.
• Lead and mentor onsite teams in sales, marketing, and customer service to create a high-performing environment.
• Manage financial transactions, including rent collections, payments, and audits, across multiple communities.
• Explain lease provisions, oversee move-in processes, and conduct new resident orientations.
• Respond promptly to resident inquiries and follow up to ensure satisfaction.
• Coordinate with maintenance teams to address service requests and timely completion.
• Monitor market and property trends to support occupancy goals and provide insights.

Skills

Customer service

Sales

Travel readiness

Team leadership

Communication skills

Education

High School diploma or equivalent

Tools

Computer literacy

Job description

Vivmark Residential exists to set the mark for what home can be. Formed through the merger of AvalonBay Communities and Equity Residential, Vivmark brings together two industry leaders with a shared commitment to excellence, innovation, and delivering exceptional living experiences. Our vision is to be the most trusted and best-performing rental housing company in America - one that continues to get better as it grows. And we're looking for people who want to help us do it.As an owner, developer, and manager of more than 180,000 apartment homes in major markets across the US, we have the scale to offer something most companies can't.

We Offer:

• A competitive benefits package that supports your health, financial well-being, and work-life balance, including medical, dental, and vision coverage, a 401(k) with company match, paid vacation and company holidays, and exclusive team member housing discounts.

What You'll Be Doing:

• Travel between assigned communities to provide coverage and operational support as needed, ensuring continuity in performance and resident experience.
• Drive the leasing and renewal process by building strong connections with prospects and residents, utilizing effective sales techniques, and maintaining in-depth knowledge of each community.
• Lead, mentor, and support onsite teams in sales, marketing, and customer service to foster a positive and high-performing environment.
• Manage financial transactions, including rent collections, payments, and audits, ensuring accuracy in resident files across multiple communities.
• Explain lease provisions, oversee move-in processes, and conduct new resident orientations to ensure a seamless experience.
• Respond promptly to resident inquiries, proactively address concerns, and follow up to ensure resolution and satisfaction.
• Partner closely with maintenance teams to coordinate service requests and ensure timely completion of resident needs.
• Adapt quickly to different team dynamics, property types, and market conditions while maintaining consistent execution of company standards.
• Monitor market and property trends to support occupancy goals and provide insights for future business needs.

What You'll Need to Thrive:

• Residential or commercial property management experience.
• Ability to travel & support our properties in the NJ, NY Metro and Westchester County locations.
• Customer service and sales experience.
• High School diploma or equivalent.
• A valid driver's license, good driving record, auto insurance, and reliable transportation is required if the team member will operate a motorized vehicle (e.g., car, golf cart) during their workday and/or as part of their role.
• Computer literacy and effective communication skills. Must be able to effectively communicate both orally and in writing in English for all work-related purposes.
• Knowledge of federal and state apartment housing laws.
• Availability to work a flexible schedule, including weekends.
• Office team members, with limited exceptions, are required to use their own Smartphone to perform certain aspects of their job. The device must have updated software and must be password-protected and compliant with in-house security systems.
• Ability to use the computer effectively and read written communications.
• Ability to lift, push, pull or carry up to 15 pounds for the dissemination of documents, supplies, materials, etc. to various locations throughout the office/facility. May be required to climb stairs depending on the property structure.

Salary:

$30.03 - $33.37/Hour Team members are eligible for overtime pay and performance incentives. The successful candidate's starting pay will be determined based on job-related skills, experience, and qualifications.

Bonus Qualifications:

• Residential Sales & Leasing experience.