Traveling Bank Teller & Sales Service Representative

First Citizens Bank; Newport (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

First Citizens Bank is seeking a Sales and Service Representative to handle branch transactions and customer service requests, educate customers about bank tools and capabilities, and identify referral opportunities for the bank partner.

This float position travels to multiple branches in North Carolina, requiring a flexible, customer-focused professional with strong communication, teamwork, and problem-solving abilities.

Qualifications

• High School Diploma or GED required; 6 months of customer service experience.
• Preferred experience in sales, cash handling, high-volume in-person service.
• Valid driver's license; frequent driving to other offices; bank car not provided.

Responsibilities

• Foster collaborative partnerships that deliver value for customers, prospects and colleagues.
• Initiate conversation to uncover sales or referral opportunities.
• Listen attentively and ask insightful questions to understand customer needs and preferences; and take prompt actions to address immediate needs.
• Proactively look for way to optimize performance by seeking coaching, supporting Bank initiatives and leveraging tools to enhance activities.
• Comply with regulations, bank policies, procedures and delegated authorities to manage risk.

Skills

Communication

Service

Adaptability

Teamwork

Flexibility

Agility

Education

High School Diploma or GED

Job description

First Citizens Bank is seeking a Sales and Service Representative to handle branch transactions and customer service requests, educate customers about bank tools and capabilities, and identify referral opportunities for the bank partner.

This float position travels to multiple branches in North Carolina, requiring a flexible, customer-focused professional with strong communication, teamwork, and problem-solving abilities.